Sales Support Specialist Position Available In Jefferson, Alabama
Tallo's Job Summary: FireRock Building Materials in Birmingham, AL is hiring a Sales Support Specialist. This full-time position offers an estimated salary of $43.2K - $53K a year with benefits including health insurance and 401(k). The role requires CRM software proficiency, sales experience, and organizational skills to handle customer inquiries, quotes, and lead management.
Job Description
Sales Support Specialist New Capital Partners Birmingham, AL Job Details Full-time Estimated:
$43.2K – $53K a year 1 day ago Benefits Health insurance 401(k) Vision insurance Qualifications CRM software Sales Customer service Salesforce English Bachelor’s degree Organizational skills Technical sales Entry level Full Job Description Company Overview FireRock Building Materials is a manufacturer and distributor of high-quality building products including fireplaces and pavers. Position Summary FireRock is seeking a reliable, detail-oriented Client Development Representative to support day-to-day customer service and inside sales activities. This role involves handling inbound inquiries, maintaining consistent communication, and managing lead follow-up to keep the sales process moving. It’s a fast-paced position with high daily volume and a strong focus on execution. The ideal candidate is organized, professional, and eager to take ownership of their work. Key Responsibilities
- Respond to customer inquiries via phone and email
- Prepare accurate quotes and proposals based on technical specifications
- Track and manage all inbound leads from initial contact through order close
- Maintain records of communications, proposals, and order details in CRM
- Communicate with internal teams to ensure accurate and timely order fulfillment
- Provide general customer service and sales operations support Preferred Qualifications
- Excellent communication, organization, and follow-through skills
- Able to manage 50-75 customer and sales-related interactions per day
- High attention to detail; confident interpreting measurements and project inputs
- Familiarity with construction materials or technical sales preferred
- Salesforce or equivalent CRM experience
- Willing to travel as the role grows Employment Type Full-time, in-office position based in Birmingham, Alabama.
Job Type:
Full-time Benefits:
401(k) Health insurance Vision insurance
Schedule:
8 hour shift Monday to
Friday Education:
Bachelor’s (Required)
Language:
English (Required)
Location:
Birmingham, AL 35233 (Required) Shift availability: Day Shift (Required) Ability to
Commute:
Birmingham, AL 35233 (Required)
Work Location:
In person
