Training Sales Specialist Position Available In Jefferson, Alabama
Tallo's Job Summary: Altec is hiring a Training Sales Specialist in Birmingham, AL to manage Altec Sentry's digital product portfolio. Responsibilities include overseeing the Learning Management System, customer service, and sales activities. Requirements include a college degree, three years of related experience, and excellent communication skills. Altec offers competitive salary and benefits, along with opportunities for professional growth.
Job Description
Training Sales Specialist Location:
Birmingham, Alabama
Opening ID:
33694
Job Family:
Inside Sales
Date Posted:
Apr 23, 2025 Job Description Responsibilities Altec is currently looking for a Training Sales Specialist for Altec Sentry in Birmingham, AL. Altec Sentry helps our customers train and certify Altec equipment operators on safe and proper operation. We are committed to safety and believe that industry-leading equipment deserves industry-leading training. That’s exactly what Altec Sentry provides. Are you a strategic thinker with a passion for digital innovation? Do you thrive on translating ideas into tangible digital experience? We’re seeking a Sales Training Specialist that provides customer service and will take ownership of Sentry’s digital product portfolio. Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and sign maintenance industries in more than 120 countries throughout the world.
OVERVIEW & RESPONSIBILITIES
As a Sales Training Specialist with ownership of Sentry’s digital product portfolio, you will be the visionary behind our digital product, responsible for their conception, development, and enhancement. You will collaborate closely with cross-functional team, including designers, marketers, and stakeholders, to ensure the successful delivery and continuous improvement of our digital offerings. Digital Product Ownership Manages Sentry’s Learning Management System
Configures and maintains customer teams, permissions, user roles, and learning paths
Creates reports to track training performance and progress
Ensures e-commerce transactions are processed and recorded
Resolves user questions using appropriate resources define and articulate the digital product vision, strategy, and roadmap aligned with business goals and user needs
Champion a user-centered design approach, advocating for the best possible user experience throughout the product lifecycle
Monitor and analyze product performance metrics, making data-driven decisions to optimize product performance and user engagement Customer Service Engages with sales teams to keep them abreast of customer activity
Provides accurate and timely customer quotes
Engages with Altec resources to resolve customer questions
Answers/returns incoming helpdesk calls, messages, and emails
Maintains the Sentry training calendar as well as customer billing and other records Sales Interprets and explains to customers the features, values and benefits of the Sentry program
Identifies and addresses customer needs for operator training or certification
Serves customers by selling Sentry in-person and online training products
Cross-sells Altec subsidiary products i.e., Service, Supply, and Sales whenever possible
Engages other resources to expand Sentry customer base and enhance marketing efforts
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED
College degree required
Three years experience in a related sales or administrative position or equivalent experience preferred Excellent communication and stakeholder management skills
Experience with Learning Management Systems
Analytical mindset, comfortable with working with data to drive informed decisions and measure product success The job level may be modified upward based on the qualifications of the candidate
WHY ALTEC SENTRY?
Opportunity to drive innovation and make a meaningful impact
Collaborative and inclusive work environment that values diverse perspectives
Fantastic professional growth and development opportunities
Join the Altec team to find a rewarding career Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes: Medical, Dental, Vision and Prescription Drug Program
Retirement 401(k) Traditional or Roth Program Options with Company Match
Vacation and Holidays
Parental Leave
Short Term and Long Term Disability Leave
Flexible Spending Accounts
Tuition Assistance Program
Employee Assistance and Mental Health/Substance Abuse Program
Life Insurance, Accidental Death and Dismemberment Insurance
Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
Additional Wellness Programs and Rewards Available EEO Statement Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
