Inside Technical Sales Representative Position Available In Capitol Planning Region, Connecticut
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Job Description
Inside Technical Sales Representative Knower Network Hartford, CT Job Details Full-time Estimated:
$46.7K – $61.4K a year 16 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Technical support experience (3-5 years) Sales Customer service Customer support experience (3-5 years) 5 years English Mid-level Technical support Inside sales Driver’s License Sales experience (3-5 years) Customer support Communication skills Technical sales Full Job Description REM Industrial is a trusted provider of industrial maintenance and repair services, specializing in motors and pumps. We are committed to delivering top-tier service, technical expertise, and customer satisfaction across a broad range of industries.
Position Overview:
We’re looking for a skilled and customer-focused Inside Technical Sales Representative to join our team. In this role, you’ll be a key resource for customers—offering technical support, product recommendations, and dependable service in areas such as power transmission, HVAC/R, plumbing, and electrical systems.
Key Responsibilities:
Deliver outstanding customer service via phone, email, and in-person interactions Provide technical support and product expertise in one or more of the following areas:
Power Transmission:
Belts, chains, gears, bearings, and related components
HVAC/R:
Heating, ventilation, air conditioning, and refrigeration systems
Plumbing:
Pumps, pipe fittings, valves, and fixtures
Electrical:
Wiring, circuit breakers, switches, and lighting Maintain accurate inventory levels and assist with stock replenishment Track product availability and ensure timely fulfillment Support the outside sales team with quotes, customer follow-up, and technical guidance Troubleshoot and resolve customer issues promptly and professionally
Qualifications:
Minimum of 5 years of experience in one or more technical areas listed above Strong technical knowledge and troubleshooting skills Excellent communication and interpersonal abilities Highly organized with strong attention to detail Team player with a proactive, customer-first mindset Prior inside sales or customer service experience in an industrial or technical environment is a plus
What We Offer:
Competitive hourly/salary compensation 401(k) with company match Health, dental, and vision insurance Life insurance coverage Paid time off and paid holidays Company-provided tools and resources Professional development and advancement opportunities A supportive, team-oriented work environment Ready to take the next step in your career? Apply now or send your resume to
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Compensation Package:
Bonus opportunities
Schedule:
Day shift Monday to
Friday Work Location:
In person