Yardman Position Available In Greater Bridgeport Planning Region, Connecticut

Yardman

INTERSTATE 46

Swamp Road, Newtown, CT 06470 Summary/Objective The Counter/Inside Sales Representative plays a key role in delivering exceptional services and driving sales in a fast-paced building materials environment. This hybrid position is responsible for assisting walk-in customers at the sales counter and managing inbound/outbound sales through phone and email. The role requires strong product knowledge in lumber, hardware, and construction materials, as well as the ability to build lasting customer relationships. It requires attention to detail, organization skills and ability to thrive in a fast paced environment.

Essential Job Functions Counter Sales:

Greet walk-in customers, assess their needs, and provide knowledgeable product guidance Generate accurate quotes, process orders, handle payments, and manage returns/refunds Ensure displays are well-stocked, merchandised, and properly labeled Maintain cleanliness of the counter area and ensure merchandise displays remain stocked and organized Balance cash registers Maintain a clean and organized sales counter Assist customers in the yard when needed

Inside Sales:

Handle inbound calls and emails for product inquiries, quotes, and order placement Proactively reach out to existing and prospective customers to identify sales opportunities Build and maintain strong customer relationships through regular follow-ups Assist clients with finding the best products that suit their needs Provides quotes and processes orders in an accurate and timely manner Monitor open quotes, follow up on pending orders, and track customer activity Follow up on missing or delayed shipments Collaborate with outside sales reps on customer needs and project requirements Maintain accurate customer records and sales data in K8 sales system Proof, process, and accurately enter orders and quotes into our system Accurately process sales orders generated at the counter Process Cash sale returns and refund paperwork Arranges for return and credit of defective product Assist with customers in the yard as needed Other duties as assigned

Qualifications & Competencies Education:

High school diploma, GED, or equivalent

Experience:

o Knowledge of building materials products o Minimum of 2 years of inside sales experience required.

Skills & Certifications:

o Ability to read, write, and communicate effectively in English and Spanish required. Non-Spanish-speaking candidates will not be considered.•o Ability to follow instructions and communicate effectively. o Ability to learn about our products and keep up to date with new products. o Ability to work in a fast-paced environment as well as multitask. o Adheres to company policies, processes, and procedures. Working Conditions & Physical Demands Regularly required to stand, walk, bend, and lift/move up to 50 pounds Exposure to a Store warehouse/yard environment with varying temperatures and noise May involve occasional site visits or travel to other company locations/sites Position Type & Expected Hours Full-time position

Typical Schedule:

Monday through Friday, 7:00 AM to 4:00 PM Rotational Saturday availability required Occasional overtime or adjusted hours during peak season

Travel:

None Supervisory Responsibility:

None Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Vision insurance

Schedule:

8 hour shift Ability to

Commute:

Newtown, CT 06470 (Required) Ability to

Relocate:

Newtown, CT 06470: Relocate before starting work (Required)

Work Location:

In person