Online Sales Specialist Position Available In Lee, Florida

PRIMARY RESPONSIBILITIES

Consumer and Realtor Experience:

Respond to all email, phone, and text leads with a sense of expediency while remaining customer focused and personable. Provide information and marketing material to leads, along with other important selling points of each community. Qualify each lead based on stated needs and determine best community and/or floor plan fit via strong understanding of all current and future communities. Provide consistent follow-up to online lead with the goal setting an appointment with the Onsite Sales Counselors, including outbound calling and prospecting. Maintain relationships with realtor partners through monthly follow up.

Leveraging Technical Platforms:

Utilize multiple lead management software systems daily including: Call Tracking Metrics

• Phone Routing System Lasso
• OSS specific CRM Podium
• Texting Platform BombBomb
• Video Messaging Platform Microsoft Dynamics/D365
• Company CRM Utilize and update internal OSSCR tool (Online Sales Specialist Community Resource) with relevant community details.

Reporting Metrics:

Track and report relevant lead activity as it relates to appointments, sales and closings. Provide additional communication to leadership as the voice of the customer for trends, requests, and response to marketing.

SCOPE Decision Impact:

Individual Department Responsibility:

None Budgetary Responsibility:

No Direct Reports:

No Indirect Reports:

No

REQUIRED EDUCATION

Minimum High School Diploma or equivalent. Minimum Bachelors Degree in Marketing, Business or related field preferred. Real Estate License as required by local/state requirements.

REQUIRED EXPERIENCE

Related Functional Experience:

Minimum 2 years professional experience in a Sales or Marketing role. Proven email and phone communication skills. Sales contact / lead management database experience. Experience in new home construction industry is a plus.

Preferred Attributes:

Strong organizational and planning skills. Maintain focus while working in an unstructured environment with nominal supervision. Ability to multi-task and pivot as needed. Effective time management skills. Must be able to learn and follow a proven sales process. Ability to work cross functionally across departments to provide answers to customer inquiries. PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job. This Organization Participates in e-Verify Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer. California Privacy Policy Here at

PulteGroup:

We will not send correspondence from any non-PulteGroup email (for example, we will not contact you via a gmail, yahoo or outlook email address) We conduct our interviews in person or via phone or Teams/Zoom video (we would never conduct an interview via text message or Teams chat) We will not issue you a check as part of your onboarding for any reason (including for supplies, home office equipment, computers, etc.) We will not request money as part of your interview or onboarding process If you suspect you have been contacted by a scammer and would like to verify the legitimacy of an offer, please contact Recruiting@Pulte.com. PulteGroup Employee Benefits At PulteGroup, we believe that our people are what makes us a great place to work and we strive to meet their health and welfare needs with a competitive suite of benefit offerings designed for their unique lifestyles. Comprehensive, Flexible and Affordable Healthcare Coverage Options Supplemental Healthcare Coverage Opportunities PTO and Work/Life Benefits Health Advocacy and Wellness Retirement Plan with Company Match Education and Employee Assistance Programs Paid Parental Leave and Adoption Benefits Mortgage Financing Discounts through Pulte Mortgage Introduce yourself to our recruiters and we’ll get in touch if there’s a role that seems like a good match.