Bilingual Inside Sales Rep Position Available In Miami-Dade, Florida

Bilingual Inside Sales Rep Classic Metals Wholesale & Manufacture Opa-locka, FL Job Details $17.50 – $18.50 an hour 15 hours ago Benefits Paid holidays Dental insurance Paid time off Employee assistance program Vision insurance Employee discount Opportunities for advancement Qualifications Bilingual CRM software Spanish Sales Customer service English Mid-level Microsoft Office High school diploma or GED Inside sales Bachelor’s degree Organizational skills Manufacturing Communication skills Time management

Full Job Description Our Company:

Classic Metals Suppliers leads the metal industry with top-tier products and innovative solutions. We are committed to excellence, innovation, and customer satisfaction. Our company culture is built on integrity, respect, and a dedication to continuous improvement. At Classic Metals Suppliers, we embrace calculated risks. From the start, our core values—positive mental attitude, teamwork, and loyalty—have guided every interaction with our customers. We believe that teamwork and collaboration are the cornerstones of our success. By fostering a collaborative environment, we encourage open communication, creativity, and a strong sense of community. Our leaders, from the top down, are actively involved in strategic oversight, business operations, and the well-being and growth of all employees. At Classic Metals Suppliers, we consider people our greatest asset. We support employees in realizing their full potential, achieving their goals, and exploring new opportunities for personal and professional development. Together, we achieve more.

Who You Are:

You are a motivated professional with a passion for collaboration and achieving results. You excel in organization and time management, and you bring valuable experience in sales and customer engagement. Your ability to connect with customers and build lasting relationships sets you apart in the field. You are driven, self-motivated, and thrive in a fast-paced environment where continuous growth is encouraged. About the

Role:

We are seeking a highly motivated and experienced Bilingual Inside Sales Representative to join our team at the Opa-Locka branch. The successful candidate will be responsible for managing online sales inquiries, nurturing leads, processing orders and providing exceptional customer service in both English and Spanish. As a key member of our sales team, you will play a critical role in driving revenue growth and ensuring customer satisfaction. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

Responsibilities:

Respond promptly to inbound sales inquiries via email, chat, and phone. Assist customers with product selection, pricing, availability, and order placement. Follow up on leads generated through the website and marketing campaigns. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with the fulfillment and logistics teams to ensure timely delivery and resolve order issues. Monitor and report on e-commerce sales performance and customer feedback. Upsell and cross-sell products based on customer needs and preferences. Stay up to date on product knowledge, promotions, and industry trends. Execute the essential duties of the position, with or without accommodation.

Minimum Qualifications:

Highschool diploma or equivalent Fluent in both English and Spanish Eligible to work in the United States Proficiency in using digital marketing tools and analytics platforms Proven experience in inside sales and customer service Excellent communication and interpersonal skills Strong attention to detail and organizational skills Proficient in

Microsoft Office Suite Preferred Qualifications:

Bachelor’s degree or related field Experience in the manufacturing industry Familiarity with CRM software

Skills:

As a Bilingual Inside Sales Customer Service Representative, you will utilize your excellent communication and interpersonal skills to manage customer inquiries and provide exceptional service in both English and Spanish. Your strong attention to detail and organizational skills will be essential in processing orders and maintaining accurate records. Proficiency in Microsoft Office Suite and familiarity with CRM software will enable you to collaborate effectively with the sales team and identify new business opportunities. Additionally, your ability to multitask and work in a fast-paced environment will be critical in ensuring timely delivery to customers and driving revenue growth.

Compensation and Benefits:

Based salary with monthly commissions based on sales performance. Health, dental, and vision insurance. Employee assistance program Paid time off and holidays. Opportunities for professional development and career advancement. Employee discounts