Sales BDC (Business Development Center) Agent Position Available In Miami-Dade, Florida
Tallo's Job Summary: As a Sales BDC Agent at Bomnin Automotive Group in Miami, FL, you will play a crucial role in connecting with potential customers and facilitating the sales process. Your responsibilities include handling inquiries, setting appointments, managing leads, engaging with customers, and ensuring data accuracy. Effective communication and customer service skills are essential to drive sales and contribute to the dealership's success.
Job Description
Sales BDC (Business Development Center)
Agent Bomnin Automotive Group Miami, FL Job Details Full-time Estimated:
$32.9K – $46.8K a year 1 hour ago Qualifications Sales Customer service Appointment scheduling Communication skills Entry level
Full Job Description Job Title:
Sales BDC (Business Development Center)
Agent Department:
Sales Employment Status:
Full-time (Exempt)
Reports To:
BDC Operations Director and Chief Operating Officer (COO)
Job Summary:
As a Sales BDC Agent at Bomnin Automotive, you will play a critical role in connecting with potential customers and facilitating the sales process. You will be responsible for responding to inquiries, setting appointments, and ensuring a positive customer experience. Your effective communication and customer service skills will help drive sales and contribute to the success of our dealership.
Key Responsibilities:
Inquiry Handling:
Respond promptly and professionally to customer inquiries via phone, email, and chat, providing information and assistance as needed.
Appointment Setting:
Schedule appointments for customers interested in visiting the dealership for vehicle purchase or test drives.
Lead Management:
Manage and nurture leads through follow-up communications, ensuring a high level of engagement and interest.
Customer Engagement:
Establish rapport with potential customers, understand their needs, and guide them through the sales process.
Data Entry:
Accurately enter customer information and interactions into the CRM (Customer Relationship Management) system.
Communication:
Maintain clear and effective communication with the Sales BDC Manager, sales team, and other departments to coordinate customer visits and ensure a seamless customer experience.
Customer Satisfaction:
Strive to exceed customer expectations and provide a positive impression of the dealership.
Sales Support:
Provide support to the sales team by assisting in customer appointment scheduling and other related tasks.
