Sales Development Representative (Inbound & Outbound) Position Available In Miami-Dade, Florida

Sales Development Representative (Inbound & Outbound) The Tekk Group Ltd Miami, FL Job Details Full-time $45,000 – $70,000 a year 17 hours ago Benefits Work from home Opportunities for advancement Qualifications CRM software Sales Marketing Customer service Salesforce Mid-level Microsoft Office Bachelor’s degree B2B sales Product demos Sales strategy Enterprise sales 1 year HubSpot SaaS Business Account management Communication skills

Full Job Description Job Summary:

The Sales Development Representative (SDR) will be responsible for converting inbound leads into sales opportunities, proactively reaching out to new prospects, building relationships with existing clients to increase spend, reactivating dormant accounts, and securing high-value blue-chip key clients in the events and conference industry. This hybrid role is essential in driving revenue growth by engaging both warm and cold prospects, maintaining client relationships, and contributing to the overall sales pipeline.

Key Responsibilities:

Inbound Lead Qualification:

Respond to inbound inquiries through various channels (email, phone, live chat, etc.) and assess lead quality based on predefined criteria. Engage in meaningful conversations with inbound leads to determine their readiness to move forward in the sales process.

Outbound Lead Generation:

Proactively prospect and outreach to potential leads through cold calls, emails, and social media. Identify new opportunities and generate interest in your product or service by understanding prospects’ needs and pain points.

Lead Nurturing:

Build and maintain relationships with both inbound and outbound leads to ensure a smooth transition to the sales team. Provide educational content, product demos, and relevant information to prospects, addressing questions and concerns effectively. Develop and maintain strong relationships with current clients to ensure continued satisfaction and loyalty. Identify opportunities for expanding client spend by offering additional products or services tailored to their needs. Engage in regular check-ins with existing clients to ensure they are maximizing the value from your product/service. Re-engage “graveyard” clients (inactive or lost customers) by identifying reasons for disengagement and presenting solutions to win them back. Develop tailored reactivation strategies to address client concerns and position your company as a renewed solution for their needs. Demonstrate a proven track record in obtaining and closing high-value, blue-chip clients —working with large-scale, well-established companies in the events and conference industry. Employ a strategic, consultative sales approach to win over key decision-makers in major organizations and grow long-term relationships with these accounts. Lead the efforts to convert these high-profile clients into successful partnerships. Utilize your experience in the events and conference industry to understand the unique needs and challenges of potential clients in this sector. Leverage industry knowledge to develop tailored sales strategies, pitch relevant products or services, and position your company as a leading provider in the space. Build a strong understanding of trends, technologies, and best practices in events and conferences to better serve clients. Accurately track and manage all lead interactions, communication, and outcomes within the Customer Relationship Management (CRM) system. Update and maintain lead, client, and prospect data to ensure accurate reporting and seamless handoffs. Partner with the Account Executives and Sales Team to ensure a seamless handoff of qualified leads. Work with the marketing team to share feedback on inbound campaigns and help optimize lead generation strategies. Achieve monthly and quarterly targets for lead qualification, meetings booked, client retention, increased spend, outbound outreach, reactivated accounts, and securing blue-chip clients. Contribute to the overall growth and success of the sales pipeline by meeting or exceeding quotas.

Skills & Qualifications:

Existing Client Relationship Building:

Reactivating Dormant Accounts:

Securing Blue-Chip Key Clients:

Sales within the

Events & Conference Industry:

CRM Management:

Collaboration:

Sales Metrics:

Experience:

1-2 years of experience in sales development, account management, customer service, or a related role (experience in B2B SaaS or tech sales is a plus).Proven success in engaging with both inbound and outbound leads, qualifying sales opportunities, and retaining/existing clients. Sales experience within the events and conference industry is highly preferred, with a demonstrated ability to navigate the unique dynamics of this sector. Demonstrated ability to obtain and close blue-chip key clients , with experience in navigating complex sales processes in large, established organizations.

Communication:

Excellent verbal and written communication skills. Ability to build rapport quickly and engage prospects and clients effectively. Proficient in CRM software (Salesforce, HubSpot, etc.), email marketing tools, and Microsoft Office Suite. Comfortable with digital communication tools such as video conferencing, live chat, etc. Strong ability to listen to customer needs and present relevant solutions in a concise, compelling manner. Ability to think creatively and proactively to solve client challenges. Highly motivated with a results-driven mindset. Ability to manage time effectively, prioritize tasks, and meet deadlines. Willing to collaborate with cross-functional teams to achieve sales goals and ensure customer success.

Education:

Tech-Savvy:

Problem Solving:

Self-Motivation & Organization:

Team Player:

Bachelor’s degree in Business, Marketing, or a related field (preferred, but not required). Why Join Us? Competitive salary and performance-based bonuses. Opportunities for growth and career advancement within the sales department. A dynamic, inclusive, and collaborative work environment. Ongoing training and professional development programs.

Job Type:

Full-time Pay:

$45,000.00 – $70,000.00 per year

Benefits:

Work from home

Shift:

8 hour shift

Supplemental Pay:

Commission pay Performance bonus Application Question(s): Ability to present at interview stage a proven track record of sales success?

Experience:

B2B sales: 5 years (Required)

Work Location:

Hybrid remote in FL 33126, United States