Sales Operations Specialist Position Available In Miami-Dade, Florida

Sales Operations Specialist at Association of Certified Anti-Money Laundering Specialists LLC
Sales Operations Specialist at Association of Certified Anti-Money Laundering Specialists LLC in Washington, Washington DC
Posted in General Business 6 days ago.

Type:

Full-Time

Job Description:

Who We Are
ACAMS is a leading international membership organization dedicated to providing opportunities for anti-financial crime (AFC) education, best practices, and peer-to-peer networking to AFC professionals globally. With over 100,000 members across 180 jurisdictions , ACAMS ismitted to the mission of ending financial crime through the provision of anti-money laundering/counterterrorism-financing and sanctions knowledge-sharing, thought leadership, risk-mitigation services, ESG initiatives, and platforms for public-private dialogue. The association’s CAMS certification is the gold- standard qualification for AFC professionals, while its CGSS and CCAS certifications are for sanctions professionals and AFC practitioners working in the crypto space, respectively. ACAMS’ 60+ Chapters globally further amplify the association’s mission through training and networking initiatives. Visit acams.org for more information.
Opportunity at a Glance
The Sales Operations Specialist role helps support the Global Sales function by managing territory definitions, ensuring pipeline hygiene, and handling additional administrative tasks as needed. This role can be a great introduction to the fast-paced world of corporate sales, andbines data analysis, process management, and stakeholdermunication.
Responsibilities
Execution of lead management assignment processes to ensure that sales leads are being assigned to the proper Sales Executive and to ensure that existing leads are updated upon territory changes/new hires .
E xecution of Territory Management rules in Salesforce CRM . Ensure that Accounts are assigned to the proper salesperson and that all existing account ownership is updated upon territory changes and/or new hires.
Perform UAT testing of sales related bugs and enhancements in conjunction with colleagues in Operations.
Utilize the Request for Proposal (RFP) library to respond tomonly asked questions on RFPs & vendor request forms.
Support regional sales teams with transactional opportunity management tasks .
Assist the sales team with running internal reports such as: Attendee reports, spend reports, global reports.
Coordinate with the S ervice Operations team to resolve any pending customer issues or cases.
Process tax exemptions requests for the Americas and EMEA regions.
Perform other duties as needed, including following up on open invoices.
Qualifications
Bachelor’s degree preferred, or 2-4 years of relevant experience in sales operations, customer s ervice, or corporate sales
Proficient in MS Excel, data analysis skills, and affinity to dig deep into details
Distinctive problem solving and analysis skills mercial, operational, organizational, global) and experience analyzing large data sets
Must have strong prioritization skills and the ability to handle multiple projects withpeting priorities
Exceptional oral and writtenmunications skills.
Experience with fast-paced, sales-force driven business models preferred
Experiencing serving and interacting with end customers via a sales support, sales, or customer service role is preferred

Languages :

English (required) & Spanish (a plus)
EEO
We are proud to be an EEO employer M/F/D/V. At ACAMS, we wee everyone and have a strongmitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain drug-free workplace.