Customer Service Consultant – Post Sales Position Available In Orange, Florida
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Job Description
Customer Service Consultant
- Post Sales Epos Now Orlando, FL Job Details Full-time $38,000 a year 6 hours ago Benefits Profit sharing Health insurance Dental insurance Paid time off Life insurance Referral program Qualifications Spanish Sales Customer service English Mid-level Direct sales Phone etiquette
Full Job Description Role:
Post Sales Consultant Location:
Orlando Shift Pattern:
Mon
- Fri | 12pm
- 9pm Join one of the fastest growing UK tech companies!
Epos Now offers a market leading product and an award winning brand, there has never been a more exciting time to join our driven team. We’re looking for an ambitious Post Sales Agent to join our existing team who operate with customers all over Europe, United States and Australia.
About Us:
EposNow are transforming the business owner experience by putting the power of fintech in their hands. We offer comprehensive tools for point of sale and embedded finance, (including payments, banking, and lending) to our 77,000 incredible business merchants worldwide, helping everyone from micro-sized businesses to enterprise companies succeed. Our ultimate mission is to make commerce accessible for everyone. With personalised career progression plans, exciting opportunities to work with new tech (like AI), and an inclusive culture and help shape the future of business solutions.
Responsibilities:
As a Post Sales Sales Consultant, you will be the last interaction for many prospective customers looking for tech-led solutions. Your hardware and software expertise will showcase the business as an industry leader who truly understands the needs of their customer base. Driven
- Hungry to achieve pre-set KPIs in line with delivery targets. Coachable
- Happy to learn from others and follow best practice. Organised
- Managing your diary and phone, and building your pipeline. Resilient
- Able to bounce back from challenging customers, remaining calm and professional while dealing with volume calls. Knowledgeable
- Keeping up to date with industry, hardware and software capability, providing coaching to the customer on how to add maximum value to their business. Accountable
- Manage your pipeline and independent learning, including maintaining commercial awareness and market insight. Tech-literate
- Accurate record taking in the CRM, ensuring a smooth sales cycle. Personable
- Nurturing long standing, strong, genuine relationships with customers. Astute
- Learning from experience and competitors to ensure best sales practice. Proactive
- Reviewing processes and procedures to ensure best company practice and suggesting service improvements.
Whats on offer:
Career progression and increased basic salary achievable by reaching revenue targets. Earn uncapped commission through our inbound sales approach. 25 Days PTO Company equity scheme (available after 1 year service). Company celebratory events (summer and winter). 401k Medical inc dental
Job Type:
Full-time Pay:
$38,000.00 per year
Benefits:
Life insurance Referral program
Compensation Package:
Bonus opportunities Commission pay Profit sharing
Schedule:
8 hour shift Monday to Friday Night shift Weekends as needed
Experience:
Direct sales: 1 year (Preferred)
Language:
English (Required) Spanish (Required) Shift availability: Night Shift (Required) Day Shift (Preferred)
Work Location:
In person
