Inside Sales Support Position Available In Palm Beach, Florida

Inside Sales Support
Req #10915
2983 S Military Trl, West Palm Beach, FL 33415, USA Job Description
Posted Thursday, June 19, 2025 at 10:00 PM
How You Will Make an Impact
The Inside Sales Support assists RTE outside sales personnel and external customers with quotes. Inside Sales is a customer service and a technical role that requires significant knowledge of the requested product as well as the installation process. The Nuts and Bolts
Process all requests for quotes provided by the outside sales team to define equipment cost, freight, sell price and lead time for each opportunity
Research previous build data including actual material, labor, work interruption reports and customer feedback in the creation of quotations
Investigate options for each specification using supplier catalogs, websites, and other sources to verify the cost and lead-time in the quote
Utilize the preferred supplier network to build quotations and contact suppliers directly for price concessions on larger opportunities
Assist the sales department with technical inquiries to facilitate an accurate design for our customers
Communicate directly with customers when required to clarify specifications or explain exceptions to their request
Create a complete bill of material including documented labor hours that ensures an accurate total estimated cost for the job
Develop working relationships with Purchasing and Engineering and involve as appropriate to ensure a smooth flow of information on all bills of material.
Complete quotes in a timely manner, continually updating the system and the sales representative if delays are anticipated
Become adept with the computer systems to utilize the appropriate quoting tools and methods to complete quotes in a timely and accurate manner
Respond to phone, e-mail and walk-in inquiries for quotes, orders, delivery dates, order status, chassis availability and order changes
Provide feedback and new ideas for improving the efficiency and effectiveness of the department
Other duties as assigned
Required Credentials

Education:

High School diploma or GED
Associate Degree preferred

Experience:

Minimum of five (5) years of customer service or sales experience in a manufacturing environment
Experience in the truck equipment, OEM automotive or similar industry – preferred
Strong communication skills, both verbal and written
Computer skills in Word, Outlook, and Excel
Manufacturing industry or background experience preferred
How We Make an Impact
At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. We continue to experience rapid growth through our expanding network of more than 20 locations across North America. Take the next step in your career and come get paid to play with trucks!
Some of Our Total Rewards
We offer big company perks with small company culture:
Comprehensive benefits package including Medical, Dental, Vision and Life
401(k) Savings Plan with Company Match
Tuition Reimbursement
10 paid holidays
Generous Footwear, Eyewear, and Safety Equipment Discount Program
Paid Training and Development Programs
J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.