Patient Care Coordinator (Sales Role) Position Available In Palm Beach, Florida

Patient Care Coordinator (Sales Role)

Mosca Plastic Surgery Delray Beach, FL Job Details Estimated:

$38.5K – $46K a year 17 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Bilingual Microsoft Word Microsoft Excel Microsoft Outlook Sales Ambulatory surgery center Customer service Mid-level Microsoft Office Patient care Plastic surgery Communication skills Full Job Description About Us Mosca Plastic Surgery is a distinguished partner of the Inspire Aesthetics Group. Kevin Mosca, D.O., of Mosca Plastic Surgery in Delray Beach, customizes each surgery to meet the needs of every patient – both the young and the young-at-heart. Affectionately known as “@DrBocaRaton” due to his Instagram and social media presence, Dr. Mosca’s patients travel to South Florida from all over the world to seek out his expert services. Dr. Mosca pairs his years of experience and knowledge with his specialized and versatile skills to improve his patients’ lives. He prides himself on being there for every step of the patient’s journey, starting from the original consultation to continued care and follow ups. Summary/Objective We have an exciting opportunity for a Patient Care Coordinator with strong sales experience to join our growing practice. The Patient Care Coordinator is responsible for the quality care that is provided to our patients. They act as the liaison between the patient and the surgeon. This position understands all the procedures offered within the practice and can confidently educate patients. In this position creating a comfortable customer experience is key. Essential Duties/ Responsibilities Responsibilities include but are not limited to: Responds to web leads and phone calls from potential patients. Follows up with potential patients who need to schedule services, or who have yet to schedule services. Educates patients and possible patients on services, surgical process, and the practice. Assists surgeon in consultations with patients by documenting services discussed. Prepares and presents quotes for services. Cross-selling procedures and products offered in the practice. Communicates information about procedures, surgical process, and the practice effectively. Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff. Qualifications At least 1 -2 years of experience in an ASC/office-based surgery center preferred. Extensive sales and/or customer service experience. Excellent written and verbal communication. Strong knowledge of cosmetic surgery procedures, treatments, and surgeries. Fosters an environment of collaboration and respect with colleagues, nurses, and other healthcare team members. Experience with Microsoft Office (Word, Excel, Outlook). Bilingual preferred Benefits 401(k) plus company match Health insurance Vision insurance Dental insurance Paid time off Paid Holidays Short and long term disability coverage Life insurance Supplemental insurance

Work Schedule :

Monday – Friday 8 am – 5 pm, no nights no weekends