Field Collections and Asset Recovery Position Available In Pinellas, Florida
Tallo's Job Summary: Field Collections and Asset Recovery job at 3665 East Bay Drive, Largo, FL 33771 entails revenue collection, asset loss prevention, and customer retention. Field Specialists need strong communication skills, problem-solving abilities, attention to detail, and motivation. The role involves field visits, customer interactions, and assisting with merchandise delivery and returns. Full-time position with a salary starting at $20.00 per hour, benefits, and opportunities for growth.
Job Description
Field Collections and Asset Recovery 4.1 4.1 out of 5 stars 3665 East Bay Drive, Largo, FL 33771 Job Overview Field Specialists are primarily responsible for the collection of revenues, asset loss prevention, and customer retention. A successful Field Specialists has excellent verbal communication skills, creative problem solving, high attention to detail, and is goal-driven. Account Managers play a deciding role in a store’s revenue efficiency, customer retention, and inventory management. A Typical Day Field Specialists will perform field visits (what we call “chases”). These are just visiting the homes of customers that we have been unable to establish communication with over the phone. The goal of a chase is to speak with the customer about getting their account back on time. Some days may require being on the road for a few hours, other days may only have a few stops. Throughout the day, Field Specialists may also be asked to assist with the delivery or return of rental merchandise. Why It Matters Field Specialists are the backbone to maintaining a customer relationship. How they interact with an expired customer can be the difference between having a customer for life and losing one to a competitor. Field Specialists are tasked with keeping accounts current so Happy’s can remain profitable and customers can achieve ownership. The Requirements Available – able to work the schedule hours. The schedule is usually the same every week, at 40 hours. Ex. Mon 9am-7pm, Tues 10am-7pm, Wed OFF, Thurs 10am-7pm, Fri 10am-7pm, Sat 8am-5pm, Sun OFF Dependable – show up on time and work the entire shift. Professional – behaving appropriately when at work. Display our core values of grit, belief, and a customer-focused mindset . Ability to lift up to 100 lbs. unassisted. A valid drivers’ license.
Job Type:
Full-time Pay:
From $20.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Opportunities for advancement Paid time off Referral program Vision insurance
Work Location:
In person
