Internet Sales Representative Position Available In Polk, Florida

Internet Sales Representative Sky Powersports of Lakeland Lakeland, FL Job Details Full-time $60,098 – $65,921 a year 2 days ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Life insurance Qualifications CRM software Sales Marketing Customer service Computer literacy Mid-level High school diploma or GED Sales experience (1-2 years) Bachelor’s degree Computer skills Business Administration Associate’s degree 2 years Communication skills Dealership experience Time management

Full Job Description Location:

Sky Powersports of Lakeland, Lakeland, FL Are you passionate about powersports and an expert in digital communication? Sky Powersports of Lakeland is seeking a highly motivated and customer-focused individual to join our team as an Internet Sales / Business Development Center (BDC) Representative. This crucial role is responsible for managing online and phone inquiries, nurturing leads, and setting appointments for our sales team, driving growth in a thriving industry.

About Us:

Sky Powersports of Lakeland is a leading powersports dealership in Lakeland, FL., dedicated to providing an exceptional experience for enthusiasts of motorcycles, ATVs, UTVs, personal watercraft, and more. We pride ourselves on our extensive inventory, knowledgeable staff, and commitment to customer satisfaction. We offer a dynamic and supportive work environment with opportunities for professional growth and uncapped earning potential.

The Powersports Industry:

The powersports market is experiencing significant growth, projected to reach over $60 billion by 2032. This expansion is driven by increasing interest in off-road adventure, recreational activities, and technological advancements like electrification. As a BDC/Internet Sales Representative, you’ll be on the front lines of this exciting trend, helping customers connect with their next adventure.

Responsibilities:

Lead Management:

Promptly respond to all incoming internet leads (email, website forms, chat) and phone inquiries with professionalism and accuracy.

Customer Communication:

Engage with potential customers via phone, email, and text, answering questions, providing detailed product information, and building rapport.

Lead Nurturing:

Qualify leads, identify customer needs, and effectively guide them through the initial sales process.

Appointment Setting:

Schedule appointments for customers to visit the dealership for test rides, vehicle viewings, and sales consultations.

Follow-Up & Retention:

Conduct consistent and thorough follow-up with all unsold prospects to encourage dealership visits and maintain communication with sold customers for retention.

CRM Management:

Maintain accurate and detailed customer information and interaction logs within the Customer Relationship Management (CRM) system.

Product Knowledge:

Develop and maintain expert-level knowledge of all powersports vehicles, accessories, and services offered by the dealership.

Promotions & Campaigns:

Stay informed about current promotions, financing options, and marketing campaigns to effectively communicate offers to customers.

Team Collaboration:

Work closely with the sales team, F&I department, and other internal departments to ensure a seamless customer experience.

Goal Achievement:

Strive to meet and exceed daily, weekly, and monthly lead conversion and appointment setting goals.

Qualifications:

High School Diploma or equivalent required; Associate’s or Bachelor’s degree in Sales, Marketing, or Business Administration preferred. 1+ years of experience in internet sales, BDC, customer service, or telemarketing, preferably in an automotive or powersports dealership setting. Passion for powersports and a general knowledge of motorcycles, ATVs, UTVs, and other recreational vehicles. Exceptional written and verbal communication skills, with a professional and friendly demeanor. Strong computer literacy and proficiency with CRM software (experience with specific dealership CRMs is a plus). Ability to learn and confidently execute sales scripts and processes. Highly organized with excellent time management and follow-up skills. Self-motivated, results-oriented, and a team player. Ability to work independently and as part of a collaborative team.

What We Offer:

Competitive hourly wage and bonus structure. Weekly pay. Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and Short-Term/Long-Term Disability. 401(k) with company match. Generous Paid Time Off and Paid Holidays. Employee discount programs on vehicles, parts, and service. Ongoing training and professional development opportunities. A fun, fast-paced, and supportive work environment. Opportunities for career advancement within our growing dealership group. Join our team and help powersports enthusiasts hit the road (or trail, or water)! Apply today!

Job Type:

Full-time Pay:

$60,098.00 – $65,921.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Schedule:

Weekends as needed

Supplemental Pay:

Monthly bonus Ability to

Commute:

Lakeland, FL 33805 (Required) Ability to

Relocate:

Lakeland, FL 33805: Relocate before starting work (Required)

Work Location:

In person