Representative-Group Sales – Marriott Hotels (150000EU) Position Available In DeKalb, Georgia

Job Description:

It?s a powerful feeling, to belong. It?s inspiring people to domore than they thought they could. It?s leading the way by rollingup your sleeves to accomplish a common goal. It?s taking a passionand turning it into your vision. Belonging is what it feels like towork at Marriott. If this sounds like the place for you, joinus. The Atlanta Airport Marriott, located at 4711 Best Rd., Atlanta, GA30337 is currently hiring a Representative-Group Sales.

Responsibilities include:

Process all reservation requests,changes, and cancellations received by phone, fax, or mail.

Identify guest reservation needs, determine appropriate room type,and verify availability of room type and rate. Explain guarantee,special rate, and cancellation policies to callers. Accommodate anddocument special requests. Answer questions about propertyfacilities/services and room accommodations. Follow salestechniques to maximize revenue. Communicate information regardingdesignated VIP reservations. Input and access data in reservationsystem. Respond to any challenges found for accommodating roomingrequests by communicating with appropriate individual ordepartment. Oversee accuracy of room blocks and reservations. Inputgroup rooming lists using reservation systems, revise room blocksto maintain the required number of available rooms, and keeporganized files of all groups. Set-up proper billing accountsaccording to Accounting policies. Follow all company policies and procedures; ensure uniform andpersonal appearance are clean and professional; maintainconfidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards;anticipate and address guests’ service needs; assist individualswith disabilities; thank guests with genuine appreciation. Speakwith others using clear and professional language; prepare andreview written documents accurately and completely; answertelephones using appropriate etiquette. Develop and maintainpositive working relationships with others; support team to reachcommon goals; listen and respond appropriately to the concerns ofother employees. Comply with quality assurance expectations andstandards. Read and visually verify information in a variety offormats. Move, lift, carry, push, pull, and place objects weighingless than or equal to 10 pounds without assistance. Perform otherreasonable job duties as requested by Supervisors. To submit your application for this job, please go to:https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=150000EU Marriott International is consistently recognized as an employer ofchoice around the globe by FORTUNE and Working Mother magazines,DiversityInc, Great Places to Work Institute, and the CRF instituteamong others. Visit our newsroom to learn more:news.marriott.com Connect and network online with us: www.facebook.com/marriottjobsandcareers www.twitter.com/marriottcareers www.linkedin.com/company/marriott-international www.weibo.com/marriottcareers Marriott International is an equal opportunity employer committedto hiring a diverse workforce and sustaining an inclusive culture.

Marriott International does not discriminate on the basis ofdisability, veteran status or any other basis protected underfederal, state or local laws.