Inside Sales/Customer Service Specialist Position Available In McDuffie, Georgia
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Job Description
Inside Sales/Customer Service Specialist
Sales
Thomson, Georgia
Professional Contract
May 15, 2025
HTI is seeking an experienced Inside Sales/Customer Service Specialist for a manufacturing company in Thomson, GA, located just outside of Augusta. This company is a global leader in developing and producing responsible packaging for food, beverage, pharmaceutical, medical, home, personal care, and other products.
Salary range: $41,000 – $48,000 / year, plus quarterly commission. The projected annual income with bonuses is up to $60,000 / year.
Working hours are Monday – Friday, 8am-5pm, with some flexibility as needed.
Position type: Contract-to-hire
Requirements:
Must have 2+ years of Customer Service experience in the manufacturing industry, as well as some experience in Sales (retail or over the phone).
Must have a high school diploma or GED; an Associate’s degree is strongly preferred. Must have excellent interpersonal communication skills and an outgoing personality. Possess a high level of integrity while working independently and in a team environment.
Strong computer skills in Microsoft Office and CRM software.
Basic mathematical calculations to determine weights, percentages, area and volume.
What Your Role Will Look Like:
Respond promptly to customer inquiries regarding products, quotations, availability and production lead times.
Understand customer needs and requirements.
Develop meaningful relationships with new and existing customers.
Source new sales opportunities through inbound lead follow-up and targeted outbound cold calls and emails.
Provide support in scheduling meetings for existing customers or new customers, as required.
Stay up-to-date on product knowledge, availability, usage and pricing.
Work directly with the outside sales team to develop and grow new and existing business into long term, profitable accounts.
Confirm all technical information with customer and/or outside sales manager and enter orders into system.
Generate production orders per customer PO’s and projected usage.
Work closely with production to ensure on time availability and delivery of material.
About HTI
Human Technologies, Inc. (HTI) has been a trusted partner since 1999, collaborating with leading companies to deliver tailored solutions for workforce management, development, and retention. HTI is an Equal Opportunity Employer
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