Sales Coordinator Position Available In Hampden, Massachusetts
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Job Description
Sales Coordinator Courtyard by Marriott 885 Riverdale Street, West Springfield, MA 01089 We are seeking a highly organized Sales Coordinator to support the hotel sales efforts and ensure the smooth and efficient operation of daily sales activities. The ideal candidate will be a strong communicator with the ability to multi-task in a fast-paced environment. This role plays a key part in maintaining customer satisfaction and driving overall team performance.
Key Responsibilities:
- Support hotel sales efforts by managing groups and corporate travelers, preparing sales documents, and handling correspondence
- Assist in the preparation of sales proposals, presentations, contracts, and reports
- Maintain and update customer records, and Sales databases
- Coordinate with other departments to ensure guest needs and expectations are met or exceeded
- Respond to inquiries for group blocks or corporate accounts and provide administrative support to resolve issues promptly
- Track and report on sales targets and metrics
- Process all requests ensuring that all documentation is complete and accurate
Requirements:
- Proven customer service experience
- Excellent organizational and multi-tasking skills
- Strong written and verbal communication skills
- Proficiency in Microsoft Office suite
- Ability to work both independently as well as part of a team
- Attention to detail and problem solving skills
Job Type:
Full-time Pay:
$19.00
- $22.
00 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance
Schedule:
8 hour shift Weekends as needed
Work Location:
In person