Sales and Guest Experience Consultant Position Available In Middlesex, Massachusetts

Sales and Guest Experience Consultant Lola Hair Studio 703 Mount Auburn Street, Cambridge, MA 02138 Are you a natural at sales, passionate about beauty and fashion, and driven by the thrill of creating remarkable experiences? If you love converting conversations into results and thrive in a high-touch, luxury salon environment, we want you at Lola Hair Studio. We’re searching for a Guest Care Associate with a strong sales background , ready to bring concierge-level hospitality and a strategic approach to growing our business through service, product, and experience-based sales. Why You’ll Thrive with Us Sell in Style

• Use your sales expertise to connect clients with the perfect services and home care, all while surrounded by beauty, creativity, and inspiration. A Front-Row Seat to Fashion & Beauty
• Be immersed in one of the most dynamic industries while contributing directly to our success. High-Energy, Team-Centric Culture
• We’re known for our vibrant atmosphere and supportive environment. Growth-Minded & Goal-Oriented
• Your success is our success. We provide mentorship, performance incentives, and clear growth pathways. Perks You’ll Love
• Flexible scheduling, complimentary hair services, exclusive discounts, and professional development are just the beginning. What You’ll Do Be a Brand Ambassador
• You’re the first and last impression. Greet every guest with warmth, ensure they feel seen, heard, and valued—and guide them through a seamless experience. Drive Sales Through Service
• Confidently recommend services, rebooking options, and products based on client needs and goals. Upsell and cross-sell with intention and authenticity. Manage the Front Line
• Schedule appointments, handle check-ins and check-outs, and own daily operations with precision and efficiency. Track and Achieve Goals
• Monitor salon KPIs, contribute to team performance metrics, and celebrate wins. Maintain a Luxury Environment
• Ensure the space reflects our high standards—clean, organized, and welcoming. Collaborate with the Team
• Support stylists, anticipate needs, and keep the guest flow smooth and joyful. Who You Are Sales-Savvy & Driven
• You have proven sales skills and a passion for achieving goals while building meaningful client relationships. Naturally Charismatic
• Your warm, engaging personality makes you magnetic to guests and teammates alike. Detail-Oriented & Proactive
• You anticipate what’s needed before being asked and take pride in getting things done right. Confident Multitasker
• You handle people, systems, and salon tasks simultaneously—with grace. Stylish & Beauty-Inspired
• You stay current with trends and love being part of a space that empowers confidence and creativity. Bonus if you have experience in luxury retail, hospitality, or salon/spa environments with a track record of meeting or exceeding sales targets. Perks & Compensation $17-18/hour + Sales-Driven Bonuses
• Quarterly incentives tied to team and individual performance. Training & Coaching
• On-site training and mentorship to sharpen your sales and service skills. Aflac Insurance Options
• Your wellness matters to us. Complimentary Hair Services
• Look and feel your best, always. Flexible Scheduling
• Part-time or full-time options available (20-40 hours/week). Location
• On-site in beautiful Cambridge, MA.

This Role Is for You If… You’re someone who sees every guest as an opportunity —to connect, to sell, and to leave a lasting impression. You’re not just a people person; you’re a sales-driven professional who wants to work somewhere where beauty, business, and joy intersect. and bring your sales talents into a space that celebrates excellence, creativity, and growth.

Job Type:

Part-time Pay:

$17.00

• $18.

00 per hour

Benefits:

Employee discount Paid time off

Schedule:

Evening shift Monday to Friday Weekends as needed Application Question(s): We’re looking for someone ready to grow with us long-term. Are you looking for a steady, ongoing position or a short-term gig? Do you have heart-eyes for the beauty industry? Why does working in the beauty or fashion industry excite you? What draws you to this world? Are you comfortable showing up every day with your hair and makeup done? This role requires being on your feet during your whole shift. How do you feel about that? Things move fast around here! We are an environment where you need to juggle multiple things at once. Do you thrive in that kind of energy? Ability to

Commute:

Cambridge, MA 02138 (Preferred)

Work Location:

In person