Inside Sales Representative/Warehouse swing Position Available In Worcester, Massachusetts

Inside Sales Representative/Warehouse swing 4.5 4.5 out of 5 stars Worcester, MA 01602 Washburn-Garfield, a division of The Collins Companies Inside Sales Associate- Worcester, MA Washburn-Garfield is a leading New England full-line distributor of pipe, valves, fittings and controls founded in 1872. In July of 2023, Washburn-Garfield became a division of The Collins Companies which is also an independent industrial distributor of pipe, valves, and fittings (PVF) and engineered specialties serving the New England and Upstate New York markets. Founded over 100 years ago, the company is one of the oldest PVF firms in the industry and has seen unprecedented growth in the past few years with the expansion into the valve service and compressed air sales and service segments. The Collins Companies are comprised of Collins Pipe and Supply, Collins Controls, Niagara Controls, International Valve and Instrument, Collins Compressors and now Washburn-Garfield and Waites Industrial with branches in Connecticut, Massachusetts, Maine, & New York. Collins executives have built the company by encouraging every employee to “think like an entrepreneur” and they back that statement up by sharing a significant percentage of their annual profits with every single member of their team. Because of this philosophy, the average tenure of a Collins associate is more than 19 years. In addition, Collins officials credit much of the company’s success to a flat management structure that allows each associate the freedom to think for themselves on how to best serve their customer, their company and ultimately themselves.

About the job:

This is an inside sales position which is responsible for the sales and promotion of our complete line of Pipe, Valves, Fittings and engineered specialty products. Strong customer service, organization and time management experience is desired. Working as a team, you will assist both the inside and outside account managers to maximize sales and deliver exceptional customer service. Most training will be acquired on the job.

Responsibilities include:

Respond to customer inquiries and deliver sales support to our inside/outside sales team. Determine clients’ requirements and expectations in order to recommend specific products, services and/or solutions. Manage accounts to provide complete quotations and on time deliveries. Increase sales and average profit per order by means of cross-selling, up-selling, add-on sales and offering featured promotional sale items. Accurately communicate between vendors and customers to ensure timely delivery and expedite shipments if necessary. Prepare quotations and work with our outside sales team to successfully close opportunities while maintaining margin requirements. Enter sales orders into ERP system (Epicor’s

PROPHET 21

) and manage them thru shipment to assure zero errors.

Preferred qualifications:

experience Knowledge of the industrial pipe, valves and fittings market (PVF) preferred Strong written, verbal and phone communication skills Willingness to develop (and maintain) strong customer relationships Strong planning skills with the ability to work independently as well as the desire to want to work amongst a strong team Demonstrated ability to multi-task, assign effective priorities to tasks and to operate with a certain level autonomy is needed Willingness to work in the warehouse completing shipments if needed Positive attitude, good judgment and high energy are required for this position Must be proficient in Microsoft office Salary commensurate on experience. This is an on-site position out of Worcester, MA, applicants should be able to regularly and willingly commute to Worcester, MA. Positions require pre-employment drug screening and acceptable driving record.

Job Type:

Full-time Pay:

Up to $70,000.00 per year

Benefits:

401(k) 401(k) matching Disability insurance Health insurance Paid time off Paid training

Shift:

Day shift

Supplemental Pay:

Bonus opportunities Performance bonus Quarterly bonus Yearly bonus

Experience:

inside sales: 3 years (Required) Ability to

Commute:

Worcester, MA 01602 (Required) Ability to

Relocate:

Worcester, MA 01602: Relocate before starting work (Preferred)

Work Location:

In person