Inside Sales – Customer Relations Position Available In Harrison, Mississippi

Inside Sales

• Customer Relations
  Location Gulfport, MISSISSIPPI, USCategory Sales/Marketing 04/29/2025
  PrideStaff is currently seeking an expierienced Inside Sales/Customer Support Representative in the Gulfport MS area!

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The Inside Sales/Customer Support Representativeplays a crucial role acting as the Company’s voice in supporting our customers, partners, and other stakeholder ensuring we are maintaining their satisfaction. Responsible for managing customer inquiries, generating quotes, and providing support primarily over the phone, email, and virtual remote communication channels. It is critical to be proactive, have a combination of commercial and technical mindset, a strong communicator (verbal and written

• external and internal), well organized and a strong inner drive. You professionally document relevant activities in ERP/CRM support systems. You will work with a range of solutions
• products, parts and services
• aimed towards further expanding our footprint within the general market segments we serve.

The Job Responsibilities are but are not limited to:
Support customers, sales and sales representatives with review of inquiries/specifications, equipment selection, pricing, quotations, and proposal preparation with focus on industrial market segments and their applications.
Create and develop proposals based on capturing the needs of the customer. Follow up and close the quote with the assistance of sales team.
Prepare sales orders by reviewing scope of supply, sales price, terms and conditions, added specifications.
Order processing and execution utilizing CRM and ERP tools.
Attention to detail with ability to see the bigger picture.
Over time present ideas and information accurately and explain industry jargon in a clear manner for customers and other external/internal stakeholders

• our experts will be there to support and train you.

The Position Qualifications of the

Inside Sales/Customer Suppore Rep Are:

Takes Initiative

• Identifying what needs to be done and doing it before being asked or before the situation requires it. Generates ideas for improvement.
  Customer Focus
• The ability to demonstrate concern for satisfying one’s external and / or internal customers.
  Manufacturing Knowledge
• Gain an understanding of the manufacturing and assembly process, allowing you the ability to communicate with production management.
  Teamwork
• Interacts with people effectively and supportively; puts group goals ahead of own goals.
  Ability to learn
• Vacuum truck manufacturing, Chassis Specs, Customer order processing, and Dealer tracking.

Desired Skills & Abilities:

Education:

HS diploma required, Associate Degree or higher in a related Technical field is a bonus. Similar merits

• and /or prior documented experience having success in such position is a plus.

Experience:

Documented successful experience of inside technical/commercial sales support towards Industrial customers and or dealers

• and enjoy doing so.

Or someone with limited experience so far but with the conviction a combination of technical and commercial skills with a strong drive to support customers/partners is the right career path for you.

Computer Skills:

Able to create, use, navigate and generate reports at an above Intermediate level of proficiency with Microsoft office and Excel applications. Able to navigate effectively a ERP system. Knowledge of CRM systems and experience is a plus.
All offers of employment comes with a full benefits package, including but not limited to Medical, dental, Vision, Life insurance, 401k etc. Qualified candidates can apply via this job posting with an updated & relative resume or for any questions please call the PrideStaff Gulfport office at (228) 865-9990