Inside Sales Representative – Inbound Position Available In Lauderdale, Mississippi

Job Description:

About USS United Site Services is the industry leader in comprehensive siteservices, committed to creating partnerships that help enable ourcustomers’ project and event success. Our deep industry expertise,excellence in process management, and dedication to corporateresponsibility are pillars of our value proposition; each supportedby tangible, best-practice programs. Our success is fueled by the dedication and collaboration of ourdiverse team, which includes field technicians, customer carerepresentatives, sales professionals, and functional experts. Eachmember of our team plays a vital role in ensuring a seamless andreliable experience for our customers. By joining United Site Services, you will be part of anorganization that values continuous improvement, teamwork, andexcellence in every aspect of our business. Primary Purpose The Inbound Inside Sales Representative (IISR) is an essentialpartner in the USS selling and customer experience process. TheIISR is responsible for answering inbound sales calls for all tiersof customers, providing quotes for multiple product lines andservices, converting those quotes to orders, and identifyingopportunities for future business. sales. This position has a clearunderstanding of the entire USS sales process and the rules ofengagement for having meaningful conversations to fulfillcustomers’ needs, build value, and differentiate USS to closesales. The IISR is a critical player in generating new business,growing existing business, and customer retention. This positionoffers world-class service with clarity, energy, and immediacy forevery customer interaction. Essential Functions Proactively engage customers to meet their needs with theappropriate products and services Utilize strategic sales skills to close the sale on the initialcall with the customer Coordinate with various departments to ensure customer requestsare handled appropriately and timely Maintain comprehensive knowledge of all USS products andservices Research the customers business and proactively identify theirpotential challenges and opportunities Educate the customer on all USS products and services andemphasize product differences and their combined benefits Seamlessly recommend additional items tailored to the customersbusiness model and buying patterns Overcome price objections by speaking to USS value andhigh-quality service specifics Proactively seek to understand the customer needs and businessmodel Provide great customer service and added value throughresponsive and personalized communication, detailed productknowledge, and consistency Anticipate and identify future opportunities to serve thecustomer Seek to win new business and maintain existing business byproactively ensuring customer satisfaction with USS and externalsites Effectively utilize USS systems and follow establishedSOPs Stay up to date on system and procedural changes Participate in ongoing performance and process improvement Perform other duties as required

SUPERVISORYRESPONSIBILITIES

This position has no supervisory responsibilities. Qualifications

QUALIFICATIONS EDUCATION

Min/Preferred Education Level Description Minimum High School or GED or equivalent combination of educationand experience

EXPERIENCE

Minimum Years of Experience Maximum Years of ExperienceComments 3 Sales experience required

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

Highly efficient in technology Sales competency: Ability to tactfully overcome objections,close the sale, and negotiate Active listening and attention to detail Ability to maintain a distraction free work environment Ability to solution sell through value alignment todifferentiate USS offerings from the competition Customer care experience is preferred, including customerrelationship development Sales experience required High energy, engaging, accountable, and attentive Ability to easily adapt to change Ability to keep self on task with little direction Ability to deescalate and overcome objections Clear and concise communicator Comfortable in situations with little structure or establishedprocesses Self-Starter /

Entrepreneur:

Driven by success and acts tosurpass goals, seizing opportunities to reach the next level withenthusiasm and focus Physical Requirements

PHYSICAL REQUIREMENTS

Demand Frequency Sit while answering phones or reply to emails Constant Use hands and fingers to handle, control or feel objects tools orcontrols Frequent Repeat the same movements when entering data Frequent See details of objects that are less than a few feet awayConstant Speak clearly so listeners can understand Constant Understand the speech of another person Constant Focus on one source of sound and ignore others Frequent Hear sounds and recognize the difference between them Frequent See differences between colors, shades and brightness Frequent Benefits Summary All full-time employees working an average of 30 hours or more perweek are eligible for the following benefits: Holiday & Paid Time Off (pro-rated for Part-Timeemployees) Medical/Pharmacy Dental Vision Employer-Paid Short-Term Disability Employer-Paid Employee Basic Life & Accidental Death andDismemberment Voluntary Employee Life & Accidental Death andDismemberment Voluntary Spousal Life Voluntary Dependent Life Hospital Indemnity, Accident and Critical Illness Commuter/Transit Account Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account 401(k) with employer match Employer-Paid Employee Assistance Program (EAP) Employee DiscountsAt United Site Services, our salary rangesreflect the minimum and maximum base pay for the posted positionapplicable to all locations across the US. Within the posted salaryrange, individual pay is determined by the geographic location, jobrelated skills, experience, education, and certifications. Ourtotal compensation package includes base pay plus a comprehensivebenefits program. Salary Range $17.13 – $25.67 / hour Pay Transparency Statement At United Site Services, our salary ranges reflect the minimum andmaximum base pay for the posted position applicable to alllocations across the US. Within the posted salary range, individualpay is determined by the geographic location, job related skills,experience, education, and certifications. Our total compensationpackage includes base pay plus a comprehensive benefitsprogram. EEO Statement United Site Services is an equal opportunity employer. Inaccordance with applicable law, we prohibit discrimination againstany applicant or employee based on any legally-recognized basis,including, but not limited to: race, color, religion, sex(including pregnancy, lactation, childbirth or related medicalconditions), sexual orientation , gender identity , age (40 andover), national origin or ancestry, citizenship status, physical ormental disability, genetic information (including testing andcharacteristics), veteran status, uniformed servicemember status orany other status protected by federal, state or local law. Ourcommitment to equal opportunity employment applies to all personsinvolved in our operations and prohibits unlawful discrimination byany employee, including supervisors and co-workers.