Order Support Specialist Position Available In Buncombe, North Carolina

Order Support Specialist Toshiba America Business Solutions, Inc. life insurance, 401(k) United States, North Carolina, Asheville 1 Town Square Boulevard (Show on map) Jun 17, 2025

Description Order Support Specialist Hourly Range:

$17.00 to $19.00 depending on experience Toshiba America Business Solutions, a leader in digital technology. Our people bring creative, real-world solutions for our client’s print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that offers job stability while also providing growth opportunities. Overview Are you driven by purposeful work and the opportunity to grow your career? As the Order Support Specialist based in Charlotte, NC, you will enjoy serving as the primary liaison for major accounts and special contracts and making an impact through meticulously reviewing, auditing, and administering sales orders. Your core focus as the Order Support Specialist will be to review bids, sales contract conditions, and terms for accuracy. In addition, you will play a critical role introducing new tools, processes, policies, and initiatives to maintain the accuracy of sales order documentation for our customers, the local businesses, organizations, and institutions that are pillars of our communities. As you succeed in this role, you will build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba. Explore the Learn More section below to get acquainted with Toshiba America Business Solutions. What you’ll do Thoroughly incorporate all necessary documentation into sales orders
Review and audit sales contracts for accuracy, profitability, and compliance
Coordinate pricing requests with the sales team to ensure efficient order processing
Research order components and review sales promotions to assess their impact
Ensure adherence to standard policies and procedures for all sales orders
Keep sales order records current in all designated systems
Provide support in resolving lease-related concerns
Partner with Contracts, Sales, and Corp Leasing to review lease rates
Identify problematic areas and make recommendations for correction
Conduct thorough training for new sales reps and managers on paperwork completion
Provide administrative support to marketplace operations within your region
Develop, maintain, and generate queries, reports, and correspondence
Respond to sales order inquiries from staff, vendors, and customers
Initiate appropriate actions to resolve sales order issue
Deliver guidance to new hires and colleagues on contract/documentation best practices Qualifications High School Diploma or GED
Five or more (5+) years of expertise in lease transactions, contract support, billing, and pricing
Experience with ERP or CRM systems
Bachelor’s degree in accounting or finance (Preferred)
Versed in account maintenance, customer service, and sales support
Experience with completing journal entries, reconciliation, and accounting
Basic math skills and a history of meeting deadlines
Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint
Available and willing to work overtime if needed and capable of occasional travel What’s in it for you? Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
Pet Insurance
401(k) plan
Company provided life insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days Learn More The content below is exclusively available on our careers site job descriptions: https://careers.business.toshiba.com/ Join Our Talent Community Glassdoor Reviews Our Commitment to Sustainability s Archive Solutions & Services Our Products eBRIDGE Global Print – 2023 Stevie Award Winner Toshiba Office Collection Virtual Demonstration (YouTube) Client Testimonials (YouTube Playlist) Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request accommodation. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.