Part Time Sales Lead – Concord Mills Position Available In Cabarrus, North Carolina

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PARTT008906

“,”Description”:”u003cpu003eA Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the storeu0027s overall success.u003c/pu003enu003cpu003eu003cstrongu003eu003cemu003e

Responsibilities:

u003c/emu003eu003c/strongu003eu003c/pu003enu003culu003enu003cliu003e

Bear Builder Role:

u003c/liu003enu003c/ulu003enu003culu003enu003cliu003eProvide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experienceu003c/liu003enu003c/ulu003enu003culu003enu003culu003enu003cliu003eActively engage with guests, demonstrating genuine enthusiasm for our brandu003c/liu003enu003cliu003eCreate a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experienceu003c/liu003enu003cliu003eUphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guestsu003c/liu003enu003cliu003eStrong team commitment; be dependable, engaged, and helpfulu003c/liu003enu003c/ulu003enu003cliu003eFloor Leader on

Duty Role:

u003c/liu003enu003culu003enu003cliu003eBe a role model to others in providing exceptional guest service to ensure a memorable experienceu003c/liu003enu003cliu003eGuide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goalsu003c/liu003enu003cliu003eModel Experience First behaviorsu003c/liu003enu003cliu003eWork with the management team to address and resolve issues, making effective decisions to ensure smooth store operationsu003c/liu003enu003c/ulu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eu003cemu003e

Required Qualifications:

u003c/emu003eu003c/strongu003eu003c/pu003enu003culu003enu003cliu003eHigh school diploma or GED equivalentu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eu003cemu003ePu003c/emu003eu003c/strongu003eu003cstrongu003eu003cemu003ereferred

Qualifications:

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Success:

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Working Environment:

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Your Performance Will Be Measured On:

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Concord Mills Job Category:

Retail Store Locations Requisition Number:

PARTT008906

Posting Details Posted:

June 12, 2025 Part-Time Locations Showing 1 location Concord Mills8111 Concord Mills BlvdSuite 618AConcord, NC 28027, USA Concord Mills8111 Concord Mills BlvdSuite 618AConcord, NC 28027, USA +0 more locations less locations Job Details Description A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store’s overall success.

Responsibilities:

Bear Builder Role:

Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience Actively engage with guests, demonstrating genuine enthusiasm for our brand
Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
Strong team commitment; be dependable, engaged, and helpful Floor Leader on

Duty Role:

Be a role model to others in providing exceptional guest service to ensure a memorable experience
Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
Model Experience First behaviors
Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations

Required Qualifications:

High school diploma or GED equivalent

Preferred Qualifications:

Build-A-Bear store associate experience
Associate’s (or higher) degree in business, management, or a related field Behavioral Traits for

Success:

Thrives in an Experience First environment
Connects with others to inspire results
Enjoys meeting and interacting with new people
Possesses a “How can I help” attitude
Strong desire to develop, train, and support others’ success
Exercises good judgment in ambiguous situations
Displays strong initiative and self-direction
Thrives in a dynamic and changing environment
Able to remain calm when faced with challenging circumstances

Working Environment:

Active retail store leadership requires the ability to sit, stand, and move around for duration of shift
Work environments include indoor/outdoor malls, strip centers, and other retail locations
Lift > 25 pounds

Your Performance Will Be Measured On:

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following: Decision-making, judgment, and execution
Ability to create an Experience First culture for guests and associates
Achievement of assigned goals
Consistent execution of operational standards
Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

Qualifications Skills Behaviors :

Motivations :

Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. $(function () { $(“.twitter-share-button”).attr(“data-lang”, US.CurrentLocale.locale); ko.applyBindings(US.CurrentOpportunityDetailViewModel, $(“#opportunityDetailView”)[0]); }); !function (d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (!d.getElementById(id)) { js = d.createElement(s); js.id = id; js.src = “//platform.twitter.com/widgets.js”; fjs.parentNode.insertBefore(js, fjs); } }(document, “script”, “twitter-wjs”); 1, foreach: errors”>