Sales / Office Assistant Position Available In Cleveland, North Carolina

Sales / Office Assistant 2.9 2.9 out of 5 stars Grover, NC 28073

About Us:

We are a well-established local lumber company seeking a responsible, motivated, energetic, and friendly individual to join our team at our Grover, NC location. As our business continues to grow, we’re looking for reliable people who are eager to learn and grow with us. We are conveniently located just six miles off I-85 on Blacksburg Rd (198) between Grover and Shelby. If you enjoy a fast-paced, team-oriented environment, we want to hear from you!

Job Description:

This full-time position offers a variety of tasks, including but not limited to:

Customer Service:

Greeting customers and answering phones in a friendly and professional manner.

Sales Support:

Assisting sales staff in areas such as communication, shipping, writing of orders, and refunds.

Inside Sales:

Support the sales process with over-the-phone and in-person product inquiries, quotes, and basic sales.

Order Processing:

Printing orders for fulfillment, packaging and shipping sample orders.

Shipping Coordination:

Running shipping quotes, scheduling shipments, and processing shipping claims.

Data Entry & Filing:

Accurately entering data and organizing files.

Payment Processing:

Handling customer payments and related tasks.

Office Maintenance:

Performing light office cleaning duties.

Work Hours:

Full-time, Monday to Friday, 8:30 AM to 5:00 PM Occasional Saturday half days, as needed.

Compensation & Benefits:

Competitive compensation based on experience and qualifications. Full-time benefits after 90 days, including: Paid vacation, sick, and holiday time Health benefit package including medical, dental, and vision

Job Requirements:

We’re looking for candidates who have:

Strong Communication Skills:

Ability to communicate professionally and courteously with customers and team members.

Organizational Skills:

Ability to multitask, prioritize duties, and maintain an organized workspace.

Dependability:

Consistent punctuality and accountability. Attention to

Detail:

Accuracy in data entry and order processing.

Positive Attitude:

Team-oriented, energetic, and ready to contribute to a fun and dynamic environment.

Ideal Experience & Skills:

Previous experience in customer service, office administrations, or sales. Working knowledge or building products and measurements is a plus. Experience with NetSuite, Excel, and Google Docs preferred. Ability to manage multiple customer relationships and sales opportunities. Basic understanding of shipping and order processing. Ability to handle payment processing and basic administrative duties. Comfortable working in a fast-paced, dynamic environment. All offers of employment are contingent upon a drug screen and background check. We look forward to hearing from you! Thank you for your consideration. #ZR