PREMIUM SALES COORDINATOR | FULL-TIME | GREENSBORO COLISEUM COMPLEX Position Available In Guilford, North Carolina

Premium Sales Coordinator | Full-Time | Greensboro Coliseum Complex
Oak View Group – Entry Level
Greensboro • NC

Ticket Sales and Services:

Premium/Suite Sales
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week ago In order to be considered for this role, after clicking “Apply Now” above and being redirected, you must fully complete the application process on the follow-up screen. Overview Under general supervision, the Premium Sales Coordinator provides critical administrative and sales support to the Premium Sales Manager and Director of Premium Services. This role plays a key part in the coordination and execution of premium event bookings, assisting with the licensing of space, client communications, and the delivery of exceptional food and beverage experiences. The premium sales coordinator ensures seamless communication between internal departments and external clients, with a focus on accuracy, efficiency, and customer satisfaction. This role pays an hourly rate of $21.00-$24.00.

Benefits for Full-Time roles:

Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until July 25, 2025. Responsibilities Client Engagement & Sales Support Serve as a point of contact for prospective and current premium clients, representing the facility with professionalism and expertise. Respond to inquiries regarding food and beverage offerings and event capabilities as they relate to Food & Beverage.

Provide clients with relevant sales and catering materials and assist in finalizing booking arrangements, contracts, and deposit collection.
Provide clients with relevant sales and catering materials and assist in finalizing booking arrangements, contracts, and deposit collection Contract Administration Support the Catering Team in the preparation and review of catering and suite event orders, addenda, and related documentation.
Ensure all event orders are complete and accurate, following up with clients for outstanding requirements including deposits and insurance. Event Booking & Management Input and update client contact details, event specifications, and space reservations in the event booking and management system.
Track and maintain up-to-date records of event revenues to support forecasting and reporting processes to General Manager and Director of Finance. File & Documentation Management Create and manage comprehensive event files and checklists for all booked events. Distribute event folders and ensure proper reconciliation and post-event documentation. Operational Excellence Participate in efforts to enhance workflow efficiency, improve client service, and streamline booking procedures.
Collaborate cross-functionally with departments to ensure cohesive planning and execution of premium events. Other Duties Perform other tasks and responsibilities as assigned in support of the Food & Beverage Department’s goals and operation Qualifications Minimum of two (2) years of increasingly responsible experience in an administrative support position, preferably in a sales capacity at a hotel, convention center or related meeting Ability to prioritize work and effectively resolve workload issues.
Learn and understand the operation of the Greensboro Complex and apply that knowledge to continually improve.
Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or by operating a calculator.