Customer Success Representative Position Available In Mecklenburg, North Carolina

Job Description:

Connect Communities and Drive Value, join Kaizen Solutions inCharlotte as a Customer Success Representative and help delivermeaningful impact through every interaction! Kaizen Solutions, aleading luminary in the telecommunications domain, is drivingrobust lead generation and entrenching profound local roots forAT&T D2D’s operations throughout Charlotte. We’re looking for afull-time Customer Success Representative who’s proactive,empathetic, and passionate about helping others. In this role,you’ll build lasting relationships, ensure customers get the mostfrom their AT&T services, and play a key part in drivingsatisfaction and long-term value. As a Customer SuccessRepresentative at Kaizen Solutions, you’ll go beyond basic support,building lasting relationships with AT&T customers acquiredthrough our D2D campaigns. With in-depth training on AT&T’sofferings and customer success strategies, you’ll proactivelyengage clients, anticipate their needs, and help them get the mostfrom their services. Your role is key to driving satisfaction,loyalty, and meaningful connections across the Charlottecommunity.