Inside Sales Representative – Technical Sales Position Available In Mecklenburg, North Carolina

Inside Sales Representative

• Technical Sales Fagus GreCon Inc. Charlotte, NC Job Details Full-time $50,000
• $80,000 a year 14 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications SAP Salesforce ERP systems Mid-level 3 years High school diploma or GED Driver’s License Bachelor’s degree Organizational skills SAP ERP Communication skills Negotiation Technical sales Full Job Description

JOB DESCRIPTION SUMMARY

Position will be an integral part of our sales team, interacting with key contacts via phone, web, email, and other selling tools. Product is sold B to B and is technical in design and usage. Someone with an interest or aptitude in electronics or fire protection would be ideally suited for this role.

DUTIES AND RESPONSIBILITIES

Manages the creation and presentation of quotations for opportunities as they are identified. Handles inbound calls and provides callers with product and service information. Processes Customer Returns (RMAs) and work with Production to ensure an agreeable resolution has been obtained with the customer and policy is followed. Gains and retains extensive product selection application knowledge as well as detailed comprehension of customer’s requirements. Understands customer needs and requirements. Research accounts, identify key players and generate customer interest. Sources new sales opportunities through inbound lead follow up and outbound cold calls and emails. Manages customer projects through the order process. Ability to manage customer projects through completion is preferred. Ability to work cross-functionally with Service and Operations teams keeping a customer centric approach. Helps generate new business and ensure growth of existing accounts. Support trade shows and marketing efforts of the organization. Ability to read and edit drawings is a plus, but not required. Performs other related duties as assigned by management.

QUALIFICATIONS

Bachelor’s degree or three to five years of related experience and/or training; or equivalent combination of education and experience. Strong technical solution and developmental skills. Strong oral and written communication skills. Ability to communicate technical concepts and designs clearly. Strong negotiation skills and the ability to establish mutually beneficial commitments and expectations with customers. Ability to work across diverse personalities and agendas at various levels of seniority across organizations to achieve goals. Strong organizational skills and the ability to manage multiple projects. Excellent interpersonal skills. Strong team player, work ethic and commitment to job. Experience using SalesForce or a similar CRM management tool a plus. Experience with SAP or a similar ERP system a plus.

COMPETENCIES

Problem Solving

• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills
• Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things. Oral and written Communication
• Speaks and writes clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Teamwork
• Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Occasionally travel for training or trade shows Occasionally required to walk Occasionally required to work in and around a warehouse environment Continually required to sit / stand Continually required to utilize hand and finger dexterity Continually required to talk or hear The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type:

Full-time Pay:

$50,000.00

• $80,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Compensation Package:

Bonus opportunities

Schedule:

Monday to

Friday Education:

High school or equivalent (Preferred)

License/Certification:

Driver’s License (Required)

Work Location:

In person