Jr. Community Representative (New Home Sales) Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The Jr. Community Representative (New Home Sales) role in Charlotte, NC involves cross-training in various departments such as Customer Service, Shea Mortgage, Operations, and Community Development. Responsibilities include understanding the construction process, championing safety programs, completing training programs, generating qualified return traffic, and meeting sales goals. Shea Homes is the recruiting company for this position.
Job Description
Jr. Community Representative (New Home Sales) 3.7 3.7 out of 5 stars Charlotte, NC Description Cross train minimum of two days in the following departments: Customer Service Shea Mortgage
- Have a comprehensive working knowledge of the mortgage, escrow & title process and the programs offered therein. Operations
- Have a comprehensive working knowledge of the construction process. Understand and champion the Shea Homes safety program when in the community with or without guests Community Development
- Understand and take personal responsibility for the Trilogy
- Zone of Beauty, model gallery, designer homes, entry monuments, on and off-site signage and overall community.
Take responsibility when issues are noticed. Work with the Design Team to understand the designer selections chosen for each home. Complete the 7 Habits of Highly Effective People training Read and complete a brief summary on the following books: Who Moved My cheese One Minute Sales Person One Minute Manager Raving Fans Gung Ho Complete training on Shea Cares and maintain daily activity template, recording all activities with detailed notes in Shea Cares. Generate at least 50% of the qualified return traffic through follow up using Shea Cares. Complete follow-up activities and attend Member events to generate referral sales Skills and abilities required for full CR consideration Demonstrate Shea Vision, Purpose and Values. Meet or exceed 2 months of Community Representative Annual Sales Goals (example
- goal of 24 sales annually, Jr.
CR must complete 4 sales prior to advancement) Ability to understand, recognize and identify civil (plot plans) details and explain to all Members. Maintain the minimum Customer Satisfaction HBS score as outlined for the community. Pass Shop Game Film Score with minimum 70% with Mentor and/or Sales Manager Maintain paperwork accuracy over minimum of 4 Purchases and follow-up Addendums. 90% performance of Lead Bank Activities as determined by Mentor and Sales Manager review. Shea Homes is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. EOE/M/F/D/V
