Customer Service & Inside Sales Rep. – Landscaping Solutions Position Available In New Hanover, North Carolina

Customer Service & Inside Sales Rep. – Landscaping Solutions Vinedresser Lawn and Landscape Wilmington, NC Job Details Full-time $18 – $20 an hour 2 days ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Lawn care Sales Customer service Organizational skills Customer support Landscaping Communication skills Entry level Time management Full Job Description Customer Service & Inside Sales Representative Full-Time | On-Site | Wilmington, NCVinedresser Lawn & Landscape Looking to get out of the restaurant industry? This is a great opportunity for a waiter, waitress, or bartender who’s ready for more consistent hours, better work-life balance, and long-term career growth. If you’re great with people, quick on your feet, and thrive in a fast-paced environment — you’ll fit right in. Join a Company That Values Your Communication & Sales Skills! We’re hiring a Customer Service & Inside Sales Rep who can confidently handle client communication, quote and schedule jobs, and help drive our business forward — all while keeping things friendly, professional, and efficient. This role is a blend of customer service and sales, with commission opportunities tied directly to your performance.

Commission & Pay:

In addition to your base hourly pay, you’ll earn 3% commission on everything you sell — including mowing, fertilization and weed control, monthly bed maintenance, and landscaping services. Top customer service reps average $1,100 per week by consistently following up, quoting accurately, and closing sales with professionalism and care.

What You’ll Do:

Answer phones, respond to voicemails, texts, and emails Enter and update lead and customer information in our CRM Provide phone quotes for mowing, fertilization/weed control, and monthly bed maintenance Follow up with leads from CallRail and schedule site visits or jobsWrite up estimates for our landscape estimators Schedule approved jobs and keep the calendar running smoothly Build rapport with clients, answer questions, and explain our services clearly Handle customer complaints and issues with professionalism and care, ensuring a positive outcome Support the sales team with tracking, follow-through, and customer updates

What Success Looks Like:

Prompt, Friendly Communication:

You’re the voice clients trust. You make people feel heard and appreciated.

Reliable Scheduling:

You stay ahead of conflicts and book efficiently, keeping crews moving and clients happy.

Follow-Through:

You close loops, follow up, and make sure nothing falls through the cracks.

Detail-Oriented:

You keep clean records and help keep our team aligned.

Always Learning:

You’re teachable and always improving your knowledge of landscaping and sales.

Calm Under Pressure:

You listen well and handle challenges professionally, protecting the brand.

Team Player:

You communicate well with the office, estimators, and management team.

Happy Clients, Happy Team:

Your work leads to great reviews, repeat customers, and company growth.

You’ll Thrive Here If You Have:

Excellent verbal and written communication skills A talent for building trust and explaining services clearly Motivation to meet sales goals and a willingness to learn Strong organization and time management skills A calm, friendly, and professional attitude Sales experience (especially in lawn care, landscaping, or service-based industries) is a big plus Why Vinedresser?

Meaningful Work:

Help homeowners create beautiful outdoor spaces

Great Team:

Join a company that values collaboration, honesty, and professionalism

Supportive Environment:

We provide training, structure, and leadership that helps you thrive

Schedule:

Monday – Friday, 8:00 AM to 5:00 PM (Some Saturdays) Ready to Grow With Us? Join a company where your work truly matters. Apply today and be part of something beautiful.

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift Ability to

Commute:

Wilmington, NC 28405 (Required) Ability to

Relocate:

Wilmington, NC 28405: Relocate before starting work (Preferred)

Work Location:

In person