Business Development & Customer Service Representative Position Available In Pitt, North Carolina

Job Description:

We are currently seeking a highly motivated customer-focusedindividual to join our team as a Business Development & CustomerService Representative. This role is a unique blend of cultivatingnew business opportunities and providing exceptional support tovalued customers. If you have a passion for building relationships,driving growth, and delivering top-notch customer service, this isan exciting opportunity to contribute to our organization’ssuccess.

Business Development & Customer Service RepresentativeResponsibilities:

Identify and develop new business opportunitiesthrough customer outreach and prospecting. Build and maintainstrong relationships with existing clients, providing personalizedsupport and acting as their primary point of contact. Understandclients’ needs, challenges, and goals, and offer tailored solutionsto meet their requirements. Collaborate with cross-functional teamsto ensure seamless delivery of products/services and customersatisfaction. Conduct market research and competitor analysis toidentify trends and opportunities for business growth. Prepare anddeliver persuasive presentations and proposals to potentialcustomers and clients. Follow up on leads, inquiries, and salesopportunities to convert prospects into customers. Maintainaccurate customer records, track sales activities, and generatereports as needed. Provide exceptional customer service, promptlyaddressing inquiries, troubleshooting issues, and resolvingconcerns.