Advisor – Service Position Available In Wake, North Carolina

Advisor –

Service Job Employer Name:

SpiderID:

13999669

Location:

Cary, North Carolina

Date Posted:

5/21/2025

Wage:

Negotiable

Category:

Automotive/Mechanic

Job Code:

R0050044

Job Description:

Jaguar Land Rover-Cary has an outstanding opportunity for a Service Advisor to join their team! What will you do? Our Service Advisor is responsible for serving as a liaison between the Service Department technicians and the parts department by maintaining customer satisfaction as well as performing the following duties: Ability to meet & greet customers with courtesy and efficiency
Responsible for proving an outstanding guest experience!
Determine the course of action to take and obtain customer authorization.
Write up service needs and give customer accurate estimate for dollar amount and completion time of work.
Ability to communicate effectively with customer, to achieve satisfactory repairs, sale of necessary repair or maintenance to vehicles.
Knowledge of warranty and service/insurance policies.
Keeping customer informed and advise customer of the prognosis of their vehicle.
Calling customers to set appointments and answer telephones at a timely manner.
Attends/completes required training and department meetings. What are we looking for? High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.
Current valid driver’s license
Must have good reading, writing and math skills.
Have excellent interpersonal skills and provide outstanding customer service.
Ability to work retail hours
Computer proficient #LI-HS1 At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave

Tuition Reimbursement Benefits:

Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. Click here for Washington State benefit information. Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements. Click here for Washington State benefit information.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Criteria:

Start Date:

Position Type:

Full-Time Permanent

Years of Experience Required:

Education Required:

Overnight Travel:

Vacation Time:

Contact Information:

Contact Name:

Holman Enterprises, Inc.

Company Type:

Company:

Holman Enterprises, Inc.

City:

State:

Zip: