Customer Service/Inside Sales Representative Position Available In Hillsborough, New Hampshire

Customer Service/Inside Sales Representative Schleuniger, Inc. – 5.0

Manchester, NH Job Details Full-time Estimated:

$41.9K – $50.7K a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Vision insurance 401(k) matching Life insurance Qualifications Bilingual Spanish Microsoft Excel Sales Customer service SAP Salesforce Client communication English Mid-level Microsoft Office 3 years Inside sales Data entry Organizational skills Computer skills Phone etiquette Associate’s degree Communication skills Full Job Description We are looking for a professional, enthusiastic, and hardworking individual to join our Inside Sales team in Manchester, NH. Inside Sales Coordinator – Manchester, NH As an Inside Sales Coordinator at Schleuniger, you will be communicating directly with our customers, outside salespeople, and a variety of internal team members. Core responsibilities include preparing detailed equipment and spare parts quotes, processing purchase orders through the order fulfillment stage, as well as researching creative solutions to ensure customer needs are met. The work environment is fast-paced, and the ideal candidate will be able to shift priorities with ease. This person will possess excellent verbal and written communication skills, strong computer skills, and a desire to learn and grow. The position is full-time, Monday-Friday, 8:30 a.m. – 5:30 p.m., working in the office at our Manchester, NH location.

Main responsibilities:

Provide customers with quotations and all items necessary to make a purchase decision. Also provides quote follow-up on weekly basis. Enter customer orders into system and follow through to fulfillment of order (

IE:

To ensure credit is approved, deposit received (if applicable), items have been ordered, etc.). Sort customer invoices daily, prints backorders and enters machines into Customer database. Reconcile customer purchase orders to our sales orders/invoices. Follows up if necessary. Assist customers with general product information (part numbers, availability, order status, etc.) Interface with all other departments to ensure that the needs of our customers are being met. Identify correct equipment applications for customers. Provide various monthly and quarterly reports as assigned. Provide back-up phone coverage for operator. What you bring to the table: Associate’s degree or equivalent. Minimum of three years relevant experience required (inside sales or customer service experience). College education may be substituted for work experience. MS Office experience required, including demonstrated knowledge of Excel. SAP and Salesforce experience a plus. Bi-lingual (fluent in English and Spanish) preferred Professional telephone skills are essential. Individual must be team, customer, and sales oriented. Excellent verbal and written communication skills. Individual must demonstrate excellent organizational and decision-making skills. Requires the ability to hear, see, and talk, as well as use repetitive motions of both wrists. Individual sits for extended periods of time. Due to nature of position, excellent attendance is required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. To find out more information regarding Schleuniger products and apply online, please visit our website. Commitment. Creativity. Openness. These are our common shared values. At Schleuniger, we focus on innovative ideas, intensive commitment, and unreserved open-mindedness toward people, new technologies, and solutions. We encourage and challenge our employees to be their best selves, work to their highest potential, and have fun while they do it. We recruit and hire individuals that add to our success – by seeking employees who are team-oriented, self-motivated, and have great personalities. If you are eager to work in a team environment with a strong desire to succeed, we’d like to meet you. Our Manchester, NH location has an onsite fitness room, wellness room, complimentary snacks and drinks, a cafeteria with a full kitchen and ping pong table, company-sponsored lunches and events, dog days, and more. Come join the fun and be part of a great team!

Our comprehensive benefits package includes:

Health | Dental | 401(K) Plan with 100% company match up to 7% of salary | Wellness and Vision Reimbursements | Tuition Reimbursement | Sales Bonus Program | 11 holidays | Paid Leave | Flexible Spending Accounts | Life Insurance | Short and Long-Term Disability Insurance EOE/Veterans/Disabled employer If you need an accommodation to apply, please contact HR at 603-668-8117.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

Day shift Application Question(s): Please provide hourly compensation requirements.

Education:

Associate (Preferred)

Experience:

inside sales or customer service: 3 years (Preferred)

Microsoft Excel:

3 years (Preferred)

Work Location:

In person