Sales Planning Coordinator Position Available In Berks, Pennsylvania
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Job Description
Job Description:
ERP Coordinator – Inside Sales
CORE COMPETENCIES
CustomerService-Requires knowledge of principles and processes forproviding effective customer service. Manages difficult oremotional customer situations; Responds promptly to customer needs;Solicits customer feedback to improve service; Responds to requestsfor service and assistance; Meets commitments. Administrative andClerical- Requires knowledge of administrative and clericalprocedures and systems, managing files and records, designing formsand other office procedures. Ability to Process Information bycompiling, coding, categorizing, calculating, entering, and/orverifying information or data. Ability to read and interpretdocuments such as procedure manuals, work instructions, softwaremanuals. Problem Solving-Requires the ability to be an activelistener and to be oriented to providing service to others.
Requires critical thinking, problem solving skills.
Interpersonal-Ability to work as part of a team as well asindependently. Ability to establish and maintain effective workingrelationships with employees and outside contacts. Initiative -Volunteers readily; Undertakes self-development activities; Seeksincreased responsibilities; Takes independent actions; Looks forand takes advantage of opportunities; Asks for and offers help whenneeded. Organizational Skills-Effective organizational skills andthe ability to plan and prioritize work. Effective time managementskills. Quality Management – Looks for ways to improve and promotequality; demonstrates attention to detail. Communication- Effectivecommunication skills both verbally and in writing. Ability to writeroutine reports and correspondence. TOOLS and TECHNOLOGYProficiency in Microsoft Office, including Excel, Word, andOutlook. Proficiency Internet skills.
Proficient office skills:
telephone, copier, calculator, scanner. Experience withmanufacturing software. Familiarity with ERP or
CRM. EDUCATION ANDEXPERIENCE
High School Diploma. AA or Some business schoolexperience preferred. 3 to 5 years ERP, inside sales, customerservice experience, in a manufacturing setting with
CPG. WORKCONTEXT
Regular contact with others inside and outside of BerksPacking Company, Inc. requires tact and discretion. Mental demandsoccur regularly to frequently due to a diversity of problems ordistractions that interfere. Physical Demands require operatingequipment, sitting, and using hands to finger, handle or feelalmost continually due to use of a personal computer. Walking andstanding is required occasionally. Lifting 25 pounds is requiredoccasionally . Work environment consists of good office conditions.
Must be able to work outside of regular business hours as needed. Apre-employment physical and drug/alcohol screen is required. Weconduct background checks as part of our pre-employment screeningprocess and follow all EEOC and FCRA regulations regarding the useof criminal records in the hiring process.