Alloy Operations & Resale Coordinator Position Available In Bucks, Pennsylvania

Alloy Operations & Resale Coordinator Alloy Market Inc. Newtown, PA 18940 About Alloy Market Inc. is a fast-growing startup on a mission to modernize the way people sell gold, silver, and platinum. We offer a transparent, trusted experience — and we’re building a team that reflects those same values. We pride ourselves on transparency, fairness, and efficiency in our operations. Our mission is to empower individuals to make informed selling decisions about their gold and other precious metals, providing them with the most transparency and the best value for their items. Check out our to learn more. Our team is friendly, warm, and collegial, and we take pride in running an ethical and modern gold-buying business. About the Role We’re looking for an upbeat, reliable, and detail-oriented Operations Coordinator to help run the day-to-day operations at our headquarters — with a strong focus on live selling through our fast-growing resale program and managing the distribution of client appraisal kits. This is a hands-on, client-facing role that combines structure and process with energy and persuasion. You’ll need to be comfortable speaking with clients, moving fast, and jumping into live sales opportunities — whether it’s closing walk-in deals or helping a buyer commit to a resale piece. If you’re the kind of person who’s organized, great with follow-through, and loves the idea of making extra cash through performance bonuses, you’ll thrive here. Roughly half of your time will be spent driving Alloy’s resale program forward — tagging, photographing, listing, selling, and coordinating high-value jewelry items. The other half will focus on key operational tasks like kit fulfillment, office upkeep, and supporting walk-in clients. This role is perfect for someone who brings both structure and sales energy — and is excited to grow with us. What You’ll Do Daily Operations Support (~50%) Kit Assembly & Shipping (M-F): Prepare and ship client appraisal kits daily with accuracy and speed.

Inventory & Supplies Management:

Monitor and reorder shipping materials and office supplies as needed.

Walk-In Client Management:

Greet walk-in clients and guide them through our process with professionalism and warmth. Deliver client offers and close deals.

Office Organization & Upkeep:

Keep HQ clean, organized, and operational across all zones.

Process Adherence & Improvement:

Follow SOPs exactly while identifying smart improvements. Metal Transport (Backup Only): Be trained to securely transport metals to partner facilities in case of coverage needs. Resale Operations Support (~50%)

Item Identification & Tagging:

Accurately catalog and tag incoming jewelry items eligible for resale.

Listing & Selling:

Assist in photographing, pricing, and uploading items for sale via our internal systems or resale platforms.

Shipping & Receiving:

Package and ship sold resale items; receive returns or inbound shipments and log accordingly.

Client Correspondence:

Respond to buyer inquiries, send payment links, confirm shipping, and update clients throughout the resale process.

Economics Tracking:

Support reconciliation of payouts, costs, and margins for each resale transaction in coordination with the finance team.

What We’re Looking For Detail-Oriented & Process-Driven:

You follow SOPs precisely and ensure accuracy in all tasks.

Reliable & Consistent:

You show up on time, work efficiently, and ensure nothing slips through the cracks.

Accountability:

You take ownership of your time and tasks, and you’re willing to be measured on daily follow-through.

Friendly & Approachable:

You’ll interact with walk-in customers, so a warm and welcoming demeanor is key.

Adaptable:

While we have clear processes, you can adjust to changes as the company grows.

Basic Computer Skills:

Comfortable using a computer for tracking shipments, inventory, and basic reporting.

Valid Driver’s License & Reliable Transportation:

Since this role may require occasional transport of metal goods, you must have a valid license and be comfortable with local driving if needed.

Qualifications:

High school diploma, GED, or equivalent. Prior experience in an operations or administrative role is advantageous. Strong organizational and time-management skills. Ability to work effectively under the guidance of the Director of Operations and in a team environment. Proficient in Microsoft Office Suite and comfortable with using various operational software tools. Excellent communication skills, with the ability to convey information clearly and concisely.

Job Type:

Full-time Pay:

$12.52 – $20.00 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Paid time off

Shift:

8 hour shift

Work Location:

In person