Technical Inside Sales Representative Position Available In Lehigh, Pennsylvania

Technical Inside Sales Representative BEST Engineered Surface Technologies

LLC – 1.0

Allentown, PA Job Details Full-time Estimated:

$66.8K – $87.9K a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications AutoCAD 7 years Mechanical design 5 years Mid-level Bachelor’s degree Farmer sales strategy Organizational skills Communication skills Technical sales Full Job Description Founded in 1990, Diamonex® (a division of BEST Engineered Surface Technologies) has a 26,000-square- foot facility in Allentown, Pennsylvania. Diamonex® provides unique coating solutions to improve performance and extend component life in diverse industries and challenging operating environments. With over 46 patents generated by our R D team, our goal is to continually enhance the quality and service we provide our customers. Diamonex® has been developing diamond-like carbon (DLC) and polycrystalline diamond coating (CVD) technologies since 1990, utilizing Plasma Enhanced Chemical Vapor Deposition (PECVD). In addition to coatings, Diamonex® has developed unique ion source technology designed specifically for the deposition of high-quality DLC and DLC-like nano composite films. Our radio frequency (RF) DLC process delivers uniform conformal coatings on complex geometries, while our ion-beam technology provides high-quality coatings more suitable for line-of-sight process geometries. We are looking for an Inside Technical Sales Representative to add to our growing team. As an Inside Technical Sales Representative, you will help increase sales revenues and maintain customer relationships. This position drives business development on new applications and customers while managing relationships with support and technical assistance for various customer accounts. You will work to cultivate new business opportunities, expand the customer base, and explore new markets.

Shift :

8 a.m. – 4:30 p.m.

Monday-Friday Responsibilities:

Identify and qualify potential customers via inbound lead follow-up and outbound cold calls for Thin Film Coating Applications Actively listen to customer requirements and translate them into appropriate product solutions Ensure customer satisfaction Develop and maintain relationships with both new and existing customers to foster trust and loyalty Offer our team’s expertise on product features and applications Follow up on leads while working with other departments to ensure smooth timelines and customer satisfaction Ensure an understanding of the competitive landscape, current gaps, and anticipate future gaps to improve Diamonex’s market position Identify, develop, and implement plans to embed Diamonex product specifications at OEM and Tier 1 manufacturers Assist in the understanding of prototype requests and/or scope of work contracts and contractual changes Monitor adherence to master plans, schedules, and project targets, and take appropriate actions as required Participate in training programs as required by the company All other duties, as assigned Qualifications 7+ years of relevant Technical Sales experience required Bachelor’s degree preferred Must be willing and able to travel when needed Excellent communication skills with all levels within the company and the customer’s organization Excellent organizational skills, including on-time reporting and updating appropriate documents Proven track record of increasing sales and revenue in a relevant environment The ability to work with a diverse culture to find ways to improve processes, quality, and safety Mechanical Design & Drawing, along with AutoCAD experience, preferred

Why BEST:

Growing company Competitive compensation plan with weekly pay Robust and reasonably affordable benefits package Generous paid time off plan with 9 company-paid holidays 401(k) matching with immediate 100% vesting on employer contributions $100 expense reimbursement for steel-toed shoes for safety 100% company-paid basic life and long-term disability insurance Opportunity for growth and professional development We are an Equal Opportunity Employer committed to diversity in the workplace. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local

Job Type:

Full-time Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift

Work Location:

In person