Sales Coordinator Position Available In Providence, Rhode Island

Sales Coordinator 3.0 3.0 out of 5 stars Smithfield, RI 02917 Sales Coordinator Position There will always be pest problems! Come join a team that appreciates your hard work and dedication to quality customer service! Pest Assassins is a family owned and operated business serving Massachusetts & Rhode Island. We pride ourselves in providing our customers with effective and reliable pest control solutions. Pest Assassins is looking for a dependable, hard-working and motivated individual for our Sales Coordinator. We are seeking someone with a genuine passion for providing quality customer service. This position will be based out of our Smithfield, RI office. Pest control experience preferred but not required.

Responsibilities:

Assist with all inbound communication from prospective and existing customers including phone, text, email and website submissions. Assist with inbound alerts from technicians and resolve. Input customer data into system and schedule inspections and services as needed. Resolving customer issues & concerns by providing exceptional customer service. Providing exceptional customer service that includes timely and accurate quotes and orders. Complete sales transactions, including completion of agreement forms, payment processing and scheduling initial and follow up services. Serve as the first point of contact for customers, both via telephone and email. Work directly with both outside sales team and management. Demonstrate thorough knowledge of products and services. Maintain accurate records of sales activities and customer interactions in the CRM. Manage administrative requests and other tasks as needed. Effectively handle cancellation requests and manage reinstatement efforts. Assist in the daily and weekly scheduling of sales routes. Complete and distribute daily sales reports. What We Offer Competitive hourly rate. 8-Hour shift. Paid training. Paid Time Off (PTO). 11 Company paid holidays. Comprehensive benefits package including Medical, Vision, and Dental. Job Requirements Microsoft Office proficient. Strong ability to communicate with customers in a clear and professional manner. Ability to identify, analyze and solve problems. High school diploma or equivalent. Ability to work in a fast-paced environment. Collections experience. Ability to work in a team environment. Pass background check.