Inside Sales Rep – Remote Position Available In Davidson, Tennessee

Inside Sales Rep•Remote American HomePatient•2.5

Nashville, TN Job Details Estimated:

$32.6K•$49K a year 1 day ago Qualifications Sales Computer literacy English High school diploma or GED Computer skills Typing Entry level Full Job Description The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data. uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness

JOB FUNCTIONS

Establishes customer contact by initiating followup outbound calls and receiving inbound return calls Promotes products and facilitates customer needs to utilize company’s products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary Resolves customer concerns by providing appropriate information regarding products and services Records customer information and maintains database by obtaining, entering, and verifying required data Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards Facilitates sales process by communicating/sharing information with appropriate internal and external contacts Completes and ensures accurate validation of insurance benefits Provides customer followup as required Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results

Requirements:

Education High School Diploma or General Education Degree (GED) Required Work Experience Inside sales Required Computer, data-entry Required Knowledge, Skills, and Abilities Must have excellent telephone customer service Must be computer literate English•oral and written Must be at least 18 years of age Medical industry knowledge beneficial Type at least 25-30 words per minute This position requires use of your own equipment The company does provide the hard phone

Internet:

High Speed (Minimum 50 mbps download /20 mbps upload) Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hard phone 2 modem/router ports are required

Processor:

1.6 GHz or greater

Memory:

Minimum of 8

GB RAM Browser:

Chrome, Edge Operating System:

Windows 10 or 11 (No Chromebooks, No Macs)

Monitors:

Dual monitors Headset and Webcam or internal camera: Wired, USB to be used during training/interviews

Private HIPPA Compliant Workspace:

must be in a non shared room of the residence