Treasury Services Sales & Support Specialist Position Available In Dyer, Tennessee

Treasury Services Sales & Support Specialist 3.7 3.7 out of 5 stars 2211 St John Avenue, Dyersburg, TN 38024

Position Description:

Treasury Services Support Specialist Department:

Treasury Services, Middle Tennessee Region (Davidson or Williamson counties); Southwest Region (Fayette, Shelby or Tipton counties) or Central Region (Dyer, Lauderdale or Madison counties)

Position Description:

The Treasury Services Support Specialist will provide support to our business customers for our various business electronic banking services. ACH, merchant remote deposit capture, business online banking, mobile banking and mobile deposit, check and ach positive pay. The TSSS will build relationships with teammates and customers and ensure each are provided support with efficiency and professionalism. Must be able to recognize opportunity to recommend additional treasury / bank services to the customer. Daily support includes processing service agreements, setting up contracted services, performing installation and training to customers for the service contracted and additional departmental operational functions as needed.

Qualifications:

Ability to multi-task, while prioritizing to meet deadlines is critical. Requires an eye for detail and a sense of urgency for meeting department established time frames. Must be able to readily embrace change. Must possess excellent telephone etiquette, and oral and written communication skills. Associates degree or 2 years’ experience in banking/electronic banking preferred. Must be proficient with Microsoft Word, excel, power point. Sound working knowledge of the various operating systems (Windows, MAC) and various browsers such as Chrome, IE, Edge and Safari. Must be comfortable walking users through the system menus and functions. Must be a team player, with a positive attitude and have the ability to work with our business customer’s trouble shooting and problem solving.

Working Conditions:

Position is full time status Monday thru Friday; flexible work hours & team atmosphere. Eligible for insurance benefits, PTO, incentive plan, two retirement plans (ESOP & 401k).

Job Type:

Full-time Pay:

$40,000.00 – $50,422.80 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid parental leave Paid time off Prescription drug insurance Retirement plan Vision insurance

Compensation Package:

Bonus opportunities

Schedule:

8 hour shift Day shift

Work Location:

In person