Outside Sales Representative Position Available In Caledonia, Vermont

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Company:
NAPA Auto Parts
Salary:
JobFull-timeOnsite

Job Description

This job was posted by https://www.vermontjoblink.com : For moreinformation, please see: https://www.vermontjoblink.com/jobs/1273269This is an in-territory Outside Sales Representative position. TheOutside Sales Representative is responsible for driving sales growth andexpanding market penetration by developing strong relationships with newand existing customers. This position serves as the primarycommunication link between customers and the store, ensuring exceptionalservice and customer satisfaction. The Outside Sales Representative willactively promote the full range of Sanel NAPA products, programs andservices while identifying opportunities to increase sales and enhancecustomer partnerships. The Outside Sales Representative will be expectedto fully implement and support Sanel NAPA initiatives, follow storepolicies and procedures and ensure that every customer interaction addsvalue. This position is responsible for building and maintaining strongrelationships by calling on and supporting both new and existingcustomers, ensuring they have the right parts and solutions to keeptheir businesses running smoothly.

  • TERRITORY
  • St Johnsbury, Lyndonville VT, Berlin NH, Lancaster NH
  • ESSENTIAL
FUNCTIONS
  • Follow all company safety policies and procedures to ensure a safe and secure working environment for yourself, customers, and team members
  • Actively participate in monthly safety meetings
  • Build and maintain strong customer relationships by delivering courteous, efficient and professional services
  • Identify and pursue new business opportunities through prospecting and cold calling while actively managing customers and maintaining relationships with existing customers
  • Generate and develop leads through proactively identify, engage and manage leads on a local basis
  • Achieve personal sales and profit quotas as
  • Identify specific needs of customers and align solutions with Sanel NAPA’s offerings
  • Maintain up-to-date knowledge of current sales promotions while efficiently processing consumer rebates and customer registrations
  • Effectively highlight product features and benefits
  • Build and maintain long-term relationships with customers
  • Actively participate in programs and events, contributing to team success and fostering a collaborative environment
  • Report to management on customer relationships, pipeline, forecasts, and new prospects
  • Provide strong customer service including solving customer problems, complaints, and questions in person or by telephone in a complimentary manner
  • Report any problems immediately to management
  • Exhibit a friendly, approachable and helpful demeanor
  • Adhere to Sanel NAPA company policies, Professional conduct code and appearance and dress standards
  • Schedule and participate in training and complete all on-the-job training activities
  • Show excellent communication and organizational skills professionally
  • Attend scheduled sales meetings supporting a team environment, while striving to be the ‘top performer’ and driving business to the store
  • Assist in collecting past-due accounts as required
  • Thrive in a quota-driven environment, consistently meeting or exceeding targets
  • Must be willing to work flexible hours, including evenings, weekends, and holidays
  • Serve as a positive upbeat role model, demonstrating a strong sense of personal drive and enthusiasm
  • Flexible to work retail hours and be assigned to any store location as directed by management
  • Record all daily call notes in the CRM platform to track customer interactions and maintain accurate records
  • All other duties as assigned.
  • EDUCATION AND EXPERIENCE
  • High School diploma or GED required.

Bachelors Degree in a related field or equivalent combination ofeducation and work experience preferred.2+ years of experience in a customer focused role and the ability toperform in a quota driven environment.

Prior experience in a retail store or outside sales.

Strong proficiency with Microsoft Office Suite, SharePoint, databaseexperience and video use (Zoom/Teams) required.

Effective communication skills as well as strong presentation andwritten skills.

Proven ability to set and execute daily, weekly, and monthly agendas.

Must be flexible and able to operate in a team environment.

Reliable motor vehicle and Satisfactory Motor Vehicle Record required.

Able to Interpret and explain instructions, processes and policiesincluding financial, inventory and operational reports, to establishprograms and procedures, identify, and define operational problems wherelimited standardization may exist, and recommend a plan of action toresolve the problem(s).Ability to respond rapidly and effectively to changing requirements onshort notice.

Personal qualities of flexibility, integrity, and confidentiality.

Acts in a professional manner by approaching others in a tactful manner;reacting well under pressure; t

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