BDC Coordinator Position Available In Broward, Florida

BDC Coordinator JM Family Enterprises – 4.2

Margate, FL Job Details Full-time Estimated:

$33.9K – $42.7K a year 1 day ago Benefits Profit sharing Paid training On-site gym Dental insurance 401(k) Pension plan Vision insurance 401(k) matching Qualifications Bilingual Spanish Sales Call center experience Writing skills English Mid-level Driver’s License 2 years Communication skills Full Job Description JM Lexus is currently seeking top talent as a Business Development Center Coordinator. The Business Development Center Coordinator is a specialized, highly trained & skilled member of the Sales Client Care Center (BDC). The Business Development Center Coordinator handles inbound sales calls, processes Internet leads, confirms appointments, performs outbound follow-up calls to equity clients(VIP), follows up on Internet leads and any additional outbound calls requested by management that help lead to scheduled appointments, which helps ensure maximum efforts to meet sales objectives.

Responsibilities:

Promptly and professionally answering inbound sales calls with the goal of providing an exceptional client experience resulting in a scheduled appointment. Performing outbound follow-up calls for no shows, equity clients (VIP), Internet leads, and any additional outbound calls requested by management that leads to scheduled appointments and sold units. Mastering all training materials including Inbound Sales Call Guides and Strategic Responses (word tracks) in order to accurately answer all guest’s questions, promoting Lexus Plus principals and securing appointments with guests. Keeping current with sales specials, all direct mail pieces, price matrix on new and pre-owned vehicles and any notices from the manufacturer. Having strong product knowledge expertise, knowing all of the Lexus models and main features of each vehicle. Must be available to work flexible hours during all available store hours, including weekends and holidays.

Qualifications:

Ideal candidate must possess outstanding communication skills, to include writing skills, and maintain a cheerful and enthusiastic disposition. 2+ years of sales or call center experience, required. Bilingual (English/ Spanish) preferred. Ideal candidate will display a great work ethic, project a “can do” attitude in the face of change, enjoy conducting outbound calls with enthusiasm and support the goals and objectives of the team. Ideal candidate will enjoy mastering all training materials provided in the SalesMastery™ Certification training provided by Blueprint, Inc. which includes but is not limited to specific call guide strategies, word tracks pertaining to overcoming specific client questions and objections, etc. Proficiency in utilizing VinSolutions, Dealer Daily, Roadster, CarNow, CDK and VehicleXchange, preferred. Valid driver’s license required. This is an onsite position . At JM Lexus, we prioritize your well-being as much as your comfort and security. You will enjoy a comprehensive benefits package that includes base pay plus bonus, as well as company perks and amenities including: Air conditioned shop 401K savings plan with company contribution, pension plan, and profit sharing Generous paid vacation Health, vision, dental insurance Annual bonus Lifestyle Spending Account Paid certification training and continuing education courses Lexus and Toyota certified body shop Employee lease programs Credit Union Onsite wellness center, gym, and physical therapy #LI-ME1 #LI-Onsite This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER JM

Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.