Supervisor Outbound Position Available In Orange, Florida

Supervisor Outbound Hilton Grand Vacations – 3.6

Orlando, FL Job Details Estimated:

$61.4K – $104K a year 13 hours ago Qualifications Sales Call center experience Mid-level Computer skills 1 year Leadership Communication skills Full Job Description As an Outbound Supervisor you would be responsible for performing your position’s responsibilities and driving company success through performing the following tasks to the highest standards:

ESSENTIAL FUNCTIONS

Mentoring and developing Team leads and Vacation advisors Side by side and recorded monitoring Tracking attendance, schedule adherence and sales performance at the team member level Work with other departments to ensure all package sales are within sales guidelines Meeting and exceeding team and departmental package sales, budget and goals Positive, inspiring and motivating leader

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following encouraging functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Follow up on any system issues Verify room and tour availability as needed Confirm QA process has been followed as directed Handle PTO and schedule exception request for team members Assisting other teams and shifts as needed Qualifications – External

QUALIFICATIONS

What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success is the Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: 1 or more years of call center experience Effective communication in a leadership role Mid-level computer skills Ability to lead groups and individuals providing daily feedback to staff It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Understanding of the Timeshare industry Strong sales skills Training experience Advance in coaching experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation