Charter Operations Representative Position Available In Palm Beach, Florida

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
Position Summary The Charter Operations Representative position is committed to proactively developing and maintaining a client base for the purpose of expanding overall charter sales activities. They provide clients with accurate and timely information while multi-tasking in a team environment with minimum supervision. They will work at least two of their four 10-hour shifts from the office. This is a weekend overnight role: Wednesday to Saturday, 10pm ET – 9am ET. Initial training and onboarding will be aligned with daytime hours. The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position, will be as follows: $26.44 – $33.65 hourly, equivalent to $55,000 – $70,000 annually.
Candidates will be prioritized by their proximity to these Jet Aviation hub locations. Please list the location that interests you, in your application: — Teterboro, NJ
— Bedford, MA
— Chicago, IL
— Scottsdale, AZ
— Burbank, CA
— West Palm Beach, FL
— Bozeman, MT
Minimum Requirements At least 2 years of experience using MS Office, including but not limited to WORD, EXCEL, POWERPOINT, and OUTLOOK
A minimum of 2 years of hands on experience in the aviation industry, preferably in a scheduling or operations role.
Proficiency in either charter scheduling or FBO (Fixed Base Operation) scheduling, depending on previous role within organization
Jet Aviation Teterboro
Teterboro FBO
112 Charles A. Lindbergh Drive JetAviation.com
Teterboro Airport Tel. +1 201 462 4000
Teterboro, NJ 07608 Tel. +1 800 538 0832
USA Fax +1 201 462 4005
Must demonstrate determination and resilience in handling challenging situations and unexpected changes that can occur in the fast-paced aviation industry.
The ability to persevere and find solution under presume is a crucial attribute for success in this role
Must possess strong multitasking skills to handle various tasks simultaneously
May be required to be over age 18 and a valid driver’s license with a clean driving record
Minimum of high school or trade school diploma Main Responsibilities Supports sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training, and financing
Responsibilities are within the Sales Support and Administration function as a generalist or in a combination of disciplines
Answers inbound customer calls regarding product and service information, and identifies upselling opportunities from such calls
Accepts orders, closes sales, maintains customer records, and completes required documentation
Identifies and qualifies prospective customers, and records sales prospecting activity in computer-based tracking systems
May have an assigned product line that may overlap other sales teams’ territories
May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity
Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network Desired Characteristics Avianis and/or SAP knowledge preferred
Customer focused; externally focused with a strong market perspective
Excellent communications, customer service and people skills
Possess an empathetic, collaborative, and stimulating communication approach
Results driven; able to execute with high personal accountability
Strong initiative and self-direction
Ability to lead and work with others to achieve desired results
Ability to manage multiple projects and departments simultaneously
Excellent persuasion and negotiation skills Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues
Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador
Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment & Transparency) Additional Details At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you’re selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass a background check and pre-employment drug test before finalizing employment.
At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That’s why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans