Parts and Service Manager Position Available In Polk, Florida
Tallo's Job Summary: The Parts and Service Manager position at Petersen Industries Inc. in Lake Wales, FL offers a full-time role with a salary starting at $80,000 a year, along with benefits such as health insurance, dental insurance, 401(k) matching, and paid time off. The role requires 3 years of mid-level management experience, proficiency in ERP systems, and strong analytical skills for part sales, service, and warranty management in a manufacturing environment.
Job Description
Parts and Service Manager Petersen Industries Inc. Lake Wales, FL Job Details Full-time From $80,000 a year 2 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Management Sales ERP systems Mid-level 3 years Analysis skills Team management Manufacturing Full Job Description Duties and Responsibilities Manage part sales, service and warranty policies and procedures, ensuring compliance with company guidelines and industry standards. Lead a team to review and process part sales, service, and warranty claims, coordinating repairs and service. Analyze part sales, service, and warranty data to identify patterns and areas for improvement in product quality and warranty processes. Address and resolve customer complaints and issues related to part sales, service, and warranty claims, ensuring a positive customer experience. Hire, lead, and manage a team of part sales, service and warranty professionals, providing guidance, training, and support. Communicate effectively with customers, internal teams, and external vendors. Maintain a strong understanding of the company’s products, part sales, and services, as well as warranty terms and conditions. Required Qualifications Proven experience in part sales, service, and warranty management Strong knowledge of order management systems and supplier relations. Strong analytical and problem-solving skills for reviewing and analyzing part sales, service, and warranty data. Proficient in applicable software and ERP systems Preferred Experience 3-5 years of management experience in part sales, service, and warranty in a manufacturing environment. 3-5 years of experience using
Epicor Job Type:
Full-time Pay:
From $80,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Schedule:
8 hour shift Ability to
Commute:
Lake Wales, FL 33859 (Required) Ability to
Relocate:
Lake Wales, FL 33859: Relocate before starting work (Required)
Work Location:
In person
