BDC Consultant – Holman Ford Turnersville Position Available In Gloucester, New Jersey
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Job Description
BDC Consultant –
Holman Ford Turnersville Job Employer Name:
SpiderID:
13955869
Location:
Turnersville, New Jersey
Date Posted:
3/6/2025
Wage:
Negotiable
Category:
Automotive/Mechanic
Job Code:
R0049052
Job Description:
Remember our mission is to “provide the industry’s best automotive related services by training, empowering, and rewarding exceptional people; by earning the loyalty and exceeding the expectations of each and every customer; and by giving back to the communities that support our success. Through our leaders and employees, as well as our company values, we continue that tradition to this day.” Holman Ford Turnersville is currently seeking a highly motivated; customer focused Lead Management Consultant to join our Holman family! This in-store role is crucial in creating and maintaining a productive relationship between our virtual BDC and the Store to increase sales. What will you do? Maximizing Internet Lead and Portfolio Management TO performance
Facilitate effective TO distribution to Sales Advisors
Follow-up with TO’s to ensure work-flows have been executed
Review internal notes ensuring each TO is handled personally and promptly
Keep daily notes on TO activity to ensure a regular follow up and reporting process
Be fully prepared for daily appointments
Confirm appointments prior to arrival time
Reschedule “No Show” appointments when necessary
Understand importance and benefits to the retail business
Identify opportunities to build trust and mutual respect What are we looking for? High school diploma
Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint)
Strong organizational skills
2-4 Years of Customer Service or Sales Experience
Experience in automotive industry a plus
Experience using CRM tools, Automotive CRM a plus
Familiarity with dealership operations a plus
Familiarity with BDC functions a plus
Experience reviewing and improving processes to increase efficiencies
Compensation:
Hourly rate of $26.44 plus monthly performance bonus. OTE $73,000! #LI-BS1
Job Criteria:
Start Date:
Position Type:
Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
Contact Name:
Holman Enterprises, Inc.
Company Type:
Company:
Holman Enterprises, Inc.
