Renewal Supervisor Position Available In Charleston, South Carolina

Renewal Supervisor Maymont Homes – 3.0

Charleston, SC Job Details Full-time Estimated:

$67.2K – $80.2K a year 1 day ago Benefits Health insurance Dental insurance Tuition reimbursement Paid time off 401(k) 5% Match Vision insurance 401(k) matching Employee discount Opportunities for advancement Qualifications Microsoft PowerPoint Microsoft Excel Management Fair Housing regulations Yardi Real estate law English Mid-level Property leasing 3 years Real Estate License Supervising experience Bachelor’s degree Organizational skills Business Administration Business Leadership Communication skills Time management Landlord-tenant law

Full Job Description Primary Responsibilities:

The Renewal Supervisor assists in leading the Renewal Administration team and helps make sure lease renewals are completed successfully, notice to vacate process is followed, and move out experience is completed successfully. This role includes reviewing resident accounts, assessing risks, and creating renewal plans that meet both resident’s needs and company goals. Main responsibilities include managing all renewal opportunities, forecasting, negotiating terms, and working with other teams to get renewals completed on time. The Renewal Supervisor also prepares regular performance reports and keeps the Renewal Manager updated. Some travel may be required to support local teams with renewal and marketing efforts, helping to maintain or grow occupancy and rent levels.

Skills & Competencies:

Bachelor’s degree in business administration, Marketing, Management, or Communications is preferred 3+ years of multi-family and/or single-family rental homes experience 4+ years of leasing experience with a strong understanding of lease agreements Experience supervising, leading and motivating team members Knowledge in fair housing and local real estate laws, where applicable. Intermediate knowledge of Word, Excel and PowerPoint; advanced preferred Working knowledge of MRI, Yardi, and/or One site, Salesforce SC Real Estate license Demonstrated strong written and verbal communication skills • Detail oriented, with the ability to produce high quality work in a deadline-oriented environment and an ability to multitask Ability to prove critical thinking and problem-solving concepts Ability to thrive in a high volume, data entry and processing work environment, where applicable

Essential Job Functions:

Coaching and development of Renewal Admin team members through weekly meeting. Monitor performance and attendance of in office and virtual assistant staff members and report inconsistencies or concerns to the Manager. Handle Level 1 Renewal Escalations. Manage Notice to Vacates and Non-Renewals. Manage renewal plans with the assigned centralized teams. This consists of meeting with the centralized teams (by phone or in person) to plan out how renewals will be allocated and worked. Assists with strategy opportunities for marketing and manages renewals and strategies to increase occupancy. Oversee preparation of renewal letters and quotations. Process lease renewals for all homes by following our renewal policy and increasing the occupancy retention rate Provides coverage for Renewal Specialists while on PTO. Execute renewal leases Strict adherence to all local, state, and federal laws, including all laws governing Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other applicable laws pertaining to property management or residential leasing. Understanding the reasons for resident move-out and how the company can respond to curb potential negative occupancy trends. Other duties, as assigned by supervisor or leadership team. Key Metrics & Responsibilities Able to obtain 75% retention rate on assigned expirations 24 – 48 hours response time from assignment Rent Growth 3% Quarterly Audits with team and achieve 90% Occupancy 95% Why Work for Maymont Homes? At Maymont Homes, our mission is simple yet impactful: “We Positively Impact the Lives in the Communities We Serve.” By joining our team, you become part of a company that makes a meaningful difference every day, both through our work and through company-sponsored volunteer initiatives. Here, you’ll have the opportunity to enrich the communities around you—while advancing your career in a supportive and rewarding environment.

What We Offer:

Comprehensive Benefits Package Our benefits, provided by Brookfield, are designed with your well-being in mind. With an immediate 5% match on our 401(k) plan, substantial wellness credits that help reduce health care costs, and up to 160 hours of paid time off per year for full-time employees, you’ll enjoy a package that supports both your health and financial goals. Stability and Support As part of Brookfield Asset Management—one of the world’s leading real estate asset management companies—you’ll benefit from the resources and stability of a large, financially secure parent company. This strong backing allows us to pursue ambitious growth and development initiatives. Career Advancement Opportunities With our ongoing expansion into new markets, there’s ample room for growth and advancement within Maymont Homes. We’re committed to investing in our employees’ careers, providing pathways for professional development and promotion. Resident-Focused Values At Maymont Homes, our residents are at the heart of everything we do. We believe that exceptional service fosters lasting resident satisfaction, and our commitment to our residents’ needs drives our everyday operations. This resident-first approach reflects our core values and strengthens the communities we serve. Join Maymont Homes and be part of a team that’s making a positive impact while enjoying a fulfilling and progressive career path.

Job Type:

Full-time Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Tuition reimbursement Vision insurance

Shift:

8 hour shift

Work Location:

In person