Warranty Administrator Position Available In Florence, South Carolina
Tallo's Job Summary: The Warranty Administrator role at Rose International in Timmonsville, SC, USA, offers a temporary onsite position with an hourly rate ranging from $20.00 to $22.00. Requirements include customer service, sales, and proficiency in systems like Salesforce. Duties involve managing product-related cases, communicating effectively with stakeholders, and ensuring customer satisfaction.
Job Description
WARRANTY ADMINISTRATOR
IN
TIMMONSVILLE, SC, USA!
Date Posted:
05/22/2025
Hiring Organization:
Rose International
Position Number:
483130
Job Title:
Warranty Administrator
Job Location:
Timmonsville, SC, USA, 29161
Work Model:
Onsite
Employment Type:
Temporary
Estimated Duration (In months): 12
Min Hourly Rate($): 20.00
Max Hourly Rate($): 22.00
Must Have Skills/Attributes:
Customer Service, Sales, SalesForce, Warranty
Job Description
Required Education:
- High school diploma or equivalent.
Required experience: - Excellent communication (verbal and written) skills
- Powersports-related systems knowledge (warranty, product, field, and dealer operations)
- Proficient in computer systems, Interactive Network (iN), Salesforce (CRRS), CICS, and
- Prioritize customer inquiries and solutions through efficient time management and focused attention.
- Assess brand loyalty with an emphasis on achieving total customer satisfaction.
- Inform customers of Honda’s stance, ensuring it”s supported by facts and comprehensive data from relevant parties.
- Employ a full range of negotiation techniques and abilities to achieve a resolution to promote repurchase intent.
- Evaluate requests for customer goodwill individually, ensuring a personalized approach
Preferred experience/Qualifications/Skills - Powersports and/or Power Equipment technical/mechanical aptitude is a plus
- Knowledge of dealer sales and service operations
Job Duties:
- Review, research, assess, manage and resolve product-related cases in a timely and efficient
- manner
- Effectively communicate and follow-up with customers, dealerships, field personnel and all levels of management
- Provide customers with position based on facts and gatd information from all involved parties
- Utilize all negotiation tools and skills to reach a mutually satisfactory resolution to promote lifetime owner loyalty.
- Accurately capture and document customer information to capture the Voice of the Customer and ensure all TREAD coding is accurate and in compliance with TREAD requirements
- Assist in evaluating the analysis of reports.
Job Overview:
The Customer Service Case Administrator for Honda Powersports and Products is a dynamic role focused on providing top-tier customer support. This role will be responsible for conducting in-depth research, evaluation, and timely resolution of product related cases. This role possesses a strong commitment to customer satisfaction, demonstrating an ability to build trust and long-term relationships with customers.
Industry:
Car Manufacturing
Estimated Start Date:
ASAP
Location:
Timmonsville
SC 29161
- Only those lawfully authorized to work in the designated country associated with the position will be considered.
- Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
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Benefits:
For information and details on employment benefits offered with this position, please visit . Should you have any questions/concerns, via our secure .
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations’ .
