Support Associate – Soma Position Available In Jefferson, Alabama
Tallo's Job Summary: The Support Associate position at Soma involves operational tasks such as merchandise handling, stock processing, and stockroom organization to support a customer-focused sales culture. Qualifications include excellent communication and customer service skills, previous stock or cashier experience, and the ability to work in a fast-paced environment. The role requires standing for the majority of shifts and flexibility to work nights, weekends, and holidays. Chico's FAS, Inc. is hiring for this position.
Job Description
Job Description:
We are customer obsessed, innovative, and have the best culturein retail. Join our team today!
POSITION OBJECTIVE
The Support Associate is responsible for supporting a customer andproduct-focused sales culture where our core principles are at theforefront of all store operations. This is achieved throughperforming various sales operations functions, includingmerchandise handling, stock processing, and stockroom organization.
We love what we do, and believe that with our teams, we are themost amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES
Operational Excellence
- Processes merchandise, ensuring items are properly stored,ticketed and easily located for replenishment for the sales floor,reorganizes merchandise as needed to maximize stock space.
- Ensures new products are properly merchandised and represented ina timely manner.
- Correctly enters all receiving documents into the computersystem, reconciles merchandise invoices to items received asapplicable. Accurately and timely completes store-to-storetransfers and Locate requests.
- Ensures the visual packet materials, props and signage arereceived and processed in a timely manner, properly storesstockroom hardware, hangers, sign holders, etc.
- Participates in pricing changes and markdowns.
- Alerts store management to cash supply needs.
- Assists with visual directives, including floorsets, windowchanges, visual presentations, signage placement, etc. asdirected.
- Assists with boutique cleanliness and organization Customer Experience
- Models, supports and promotes the Most Amazing Personal Service(MAPS) principles and standards, offering a cohesive omni channelexperience Teamwork and Growth
- Promotes an inclusive, collaborative approach to problemsolving
- Seeks personal developmental opportunities and readily solicitsfeedback
- Other duties as assigned.
This position may be found in multiple brands. Some duties may varyfrom brand to brand.
QUALIFICATIONS
- High school diploma or equivalent
- Previous stock or cashier experience preferred
- Must be 18 years of age or older
- Excellent communication skills
- Excellent customer service skills
- Strong organizational skills and ability to multi-task in afast-paced environment
- Able to learn or adapt to technology provided by the company
- Must be able to work the majority of the shift standing
- Ability to work quickly and within strict timelines
- Ability to demonstrate teamwork
- Exposure to visual merchandising and product placement techniquesdesired
- Communicate with customers, Associates, and Management; wear /communicate with headset
- Regular attendance is essential to this position in order toensure adequate coverage to meet company objectives.
Ability towork a flexible work schedule, including nights, weekends, andholidays is required.
PHYSICAL REQUIREMENTS
- Constant Walking/Standing
- 67-100% of 8-hour shift
- Occasional Lifting up to 50 lbs
- 1-33% of 8-hour shift
- Frequent Climbing
- 34•66% of 8-hour shift Due to our growth, we are always accepting applications for toptalent to join our store teams.
When we do have an open position,we will review your application to determine if your qualificationsare a match with our position requirements. You may apply to anylocation or position at any time; however, the position to whichyou apply may not currently be open. Accommodation is available toapplicants for employment with disabilities. To requestaccommodation during the application process, please contact yourlocal Store Manager for assistance. 5219 The Summit Birmingham Chico’s FAS, Inc. is an equal opportunity employer. We do notdiscriminate on the basis of race, color, religion, marital status,age, national origin, ancestry, physical or mental disability,medical condition, pregnancy, childbirth and related medicalconditions, lactation, genetic information, gender, sexualorientation, gender identity or expression, military service,veteran status, or any other category protected under federal,state, or local law.