Sales – Soma Position Available In Brevard, Florida

Sales•

Soma Job Details Job Ref:

9101

Brand:

Soma

Category:

Retail Sales Associate

Employment Type:

Full Time

Location:

2271 Town Center Ave, Suite 117, Melbourne, FL

POSITION OBJECTIVE

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, w our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES

Drive for Results

• Meetspany sales goals by utilizing sales techniques andmunicating product knowledge to the customer; rmends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and sales floor maintenance.
  Customer Experience
• Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and on-line.
• Maintains consistent clientmunication through utilization of our clienteling tools; Style Connect and Customer Book.
  Operational Excellence
• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assist with boutique cleanliness andanization
  Teamwork and Growth
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

COMPETENCIES

• Culture
• Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
• Manages Complexity
• Making sense ofplex, high quantity, and sometimes contradictory information to effectively solve problems.
• Plans and Aligns
• Planning and prioritizing work to meetmitments aligned withanizational goals.
• Organizational Savvy
• Maneuveringfortably throughplex policy, process, and people-relatedanizational dynamics.
• Courage
• Stepping up to address difficult issues, saying what needs to be said.

QUALIFICATIONS

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellentmunication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by thepany
• Stronganizational skills and ability to multi-task in a fast-paced environment
• Able tomunicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meetpany objectives.

Ability to work a flexible work schedule, including nights, weekends, and holidays is required

PHYSICAL REQUIREMENTS

• Constant Walking/Standing
• 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs
• 1-33% of 8-hour shift
• Frequent Climbing
• 34•66% of 8-hour shift