Personal Shopper Position Available In Lafayette, Louisiana
Tallo's Job Summary: The Personal Shopper role at Brookshire Grocery Company involves preparing online customer orders accurately and efficiently, providing exceptional customer service, and staying up-to-date on product selection and standards. Responsibilities include selecting products, recommending substitutions, ensuring accurate checkout, maintaining food safety standards, and promoting product sales. Basic knowledge of cash registers, math, food quality, and communication skills are required. Must be at least 16 years old, with TABC/LACT certification required in some locations. Physical demands include standing, walking, lifting up to 40 lbs, and working in various temperature and weather conditions. This job is performed in a retail store environment.
Job Description
Personal Shopper 3.7 3.7 out of 5 stars Carencro, LA Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 209 stores in four states – Texas, Louisiana, Arkansas, and Oklahoma – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area. Job Summary Prepares online customer orders by selecting quality products with speed and accuracy. Provides excellent customer service and remains current on product selection and standards. Essential Duties and Responsibilities Prepares orders received online by accurately selecting product from shelves and organizing for order pick-up in a timely manner. Identifies item out-of-stocks, recommends substitutions of similar value, and promotes advertised specials. Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items. Remains current on product knowledge and food safety standards to ensure quality and freshness of orders. Places orders in storage at proper food temperature and promptly retrieves from storage prior to customer’s arrival. Organizes, bags, and loads orders into customer vehicle. Maintains friendly and customer-service-oriented attitude by assisting customers with online orders, answering questions, responding to complaints, and providing substitution options. Accesses or memorizes product codes and remains familiar with ad and special items. Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, etc. Takes precaution when handling objects to avoid damage to products, property, etc. Maintains safe and sanitary working and shopping environment. Cleans workspace and cash wrap; and spot cleans spills and breakages. Uses suggestive selling initiatives to promote product sales. Knowledge, Skills and Abilities Basic knowledge of cash register. Basic mathematical and counting skills. Basic knowledge of food quality standards. Basic knowledge of temperature and refrigeration standards for selected products. Ability to determine ideal ripeness in produce. Ability to communicate effectively in written and verbal form with customers and partners. Ability to remain courteous with customers at all times. Ability to multi-task and work in a fast-paced environment. Ability to maintain a high level of accuracy. Ability to learn new technology systems, methods and processes. Ability to work flexible schedules including nights, weekends and holidays. Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible. Must report any potential hazards that cannot be immediately remedied to a supervisor. Education, Experience, and Qualifications Six or more months of related experience or an equivalent combination of education and experience required. Minimum of 16 years of age required; 21 years of age required in Louisiana. Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
TABC/LACT
certification required where applicable. Physical Demands Continuously required to use close vision, distance vision, depth perception or the ability to focus. Continuously required to use hands for reaching, touching or handling. Continuously required to use fine finger movements (ex. sorting and typing). Continuously required to stand or walk. Frequently required to talk and hear. Frequently required to push, pull, maneuver or lift objects up to 40 lbs. Frequently required to bend, kneel or squat. Occasionally required to push, pull, maneuver or lift objects up to 75 lbs. Attendance at work is required. Work Context and Environment Work is generally performed in a retail store. Frequently exposed to outside temperatures and weather. Occasionally exposed to extreme cold conditions (non-weather). Occasionally exposed to extreme heat conditions (non-weather). Occasionally exposed to wet, slippery or damp conditions. Occasionally exposed to cleaning agents. Quiet to moderate noise level. Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.