Full Time/Part Time Center Associate Position Available In Union, North Carolina

Full Time/Part Time Center Associate The UPS Store

• Indian Trail/Matthews NC Indian Trail, NC 28079 Immediate opening for a center associate at The UPS Store in Indian Trail.

Eligible candidates should be able to quickly assess customer needs, multi task projects and be a self-starter. The ideal candidate has an outgoing personality and strong desire to work with people. He or she is driven to succeed, energetic self-starter, team-player who is trustworthy and a fast learner. Retail customer service experience, graphic design or print production experience is a plus. Position requires availability of 20-30+ hours per week during store hours. Eligible candidates must have reliable transportation and able to work weekends.

ESSENTIAL DUTIES AND RESPONSIBILITIES TO INCLUDE THE FOLLOWING

(Other duties may be assigned)

• Smile. Greet customers and determine how to exceed their expectations.
• Meet with clients and accommodate design needs to their request or ideas.
• Ability to brainstorm and create design ideas for customers.
• Demonstrate attention to detail and time management skills
• Operate copiers, fax machines, binding equipment and other office machines, in a safe, efficient and productive manner. Help customers operate copier and computer.
• Receive, sort and place mail in mailbox modules accurately
• Record all sales transactions on Point of Sale System (POS) and accurately process cash, check and credit card transactions.
• Pack contents for shipping using established procedures and products.
• Operate iShip and all other software for shipping.
• Receive and process packages for courier shipping, including lifting and weighting packages on scale, accessing iShip software, generating labels and retrieving from customers vehicle when requested.
• Write documents for traces and shipping claims.
• Witness documents for customers where applicable.
• Become a notary and notarize customer documents when appropriate and according to the requirements as specified for the State of North Carolina
• Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product; informing appropriate personnel of inventory levels for re-ordering supplies; being informed of product specifics (i.e. warranties, durability claims, pricing, etc.)
• Close out register to include: reconciliation of cash, checks, money orders, credit cards and all other transactions accurately and in accordance with Company policy and procedure.
• General housekeeping duties

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills:

Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers, in person and over the phone.

Other Skills and Abilities:

• Ability to lift 50lbs. Regularly
• Ability to stand for extended periods of time.
• Must be able to multitask and be a self-starter
• Manual hand dexterity required to operate cash register, clean paper jams from copiers and fill out customer paperwork.
• Passionate, high energy and outgoing personality
• Ability to problem solve and think critically through challenging scenarios

Job Type:

Part-time Pay:

$11.00

• $15.

00 per hour Ability to

Commute:

Indian Trail, NC 28079 (Required) Ability to

Relocate:

Indian Trail, NC 28079: Relocate before starting work (Required)

Work Location:

In person